Sr. Product Manager, Payer Solutions

Senior Product Manager

WebMD Ignite is seeking a strategic and user-obsessed Senior Product Manager to lead the roadmap and evolution of Coach, our flagship care management solution. Coach empowers payer-based care teams-including Care Managers, Health Coaches, Triage Nurses, and Case Managers-to deliver personalized health education to members managing acute and chronic conditions. In this role, you will drive the vision, development, and adoption of Coach as a clinical enablement tool within payer organizations. You'll guide a cross-functional team to deliver intuitive, high-impact capabilities that enhance care team workflows and improve member outcomes. This position requires a strong mix of strategic thinking, healthcare expertise (particularly payer workflows), product leadership, and technical fluency. We're seeking a passionate, collaborative problem-solver who thrives in a fast-paced, mission-driven environment.

Key Responsibilities :

• Act as the "voice of the user," representing payer care team needs across internal and client-facing initiatives.
• Define and maintain the multi-year product roadmap for Coach, aligning with WebMD Ignite's broader platform strategy.
• Collaborate with UX, engineering, content, and data science teams to deliver best-in-class search, recommendation, and tagging features that help care teams easily find relevant content.
• Partner with clients and internal clinical SMEs to ensure content relevance and usability within care workflows.
• Own backlog management, prioritization, and writing user stories that translate clinical and business needs into actionable features.
• Collaborate with Product Marketing to conduct market research and competitive analysis to guide product direction and innovation.
• Lead with your dev manager buy-build-partner evaluations for any third-party integrations or enhancements.
• Collaborate with Product Marketing to develop business models, pricing strategies, and ROI justifications for product investments.
• Support go-to-market efforts, client implementations, and training content.
• Monitor product usage metrics and client feedback to continuously improve adoption and outcomes.
• Present product updates to executives, clients, and cross-functional stakeholders.

Requirements :

Preferred Qualifications :

Comp Range : $125,000 to $140,000 Depending on Experience

This position is also eligible for a commission plan, based upon personal sales goals and results achieved.

Benefits : Employees in this position are eligible to participate in the company sponsored benefit programs, including the following within the first 12 months of employment :

Eligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment.

Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities