Server

Sun Health is looking for big-hearted, invested, and thorough Server to join our vibrant team at La Loma Village in Litchfield Park, Arizona.

Why Sun Health?

Sun Health has been supporting healthcare in the West Phoenix metropolitan area for over 50 years and continues its mission to champion superior health and wellbeing through philanthropy, inspired living, and wellness programs.

Sun Health's core purpose is to empower people to enjoy living longer and more purposeful lives and our team members lead the way in education, advocacy, and care for our residents and community.

Sun Health was recently :

• certified as a Great Place to Work by our employees in 2021 and 2022, and 2023.
• awarded a top 10 spot on the national Fortune Best Workplaces for Aging Services™ 2020 and 2021 list, and
• awarded a Platinum award in 2019, 2020 & 2021 through the Healthy Arizona Worksites Program.

Servers are responsible for the dining room table service of the residents and guests. Servers are also responsible for the overall maintenance and appearance of the dining rooms, wait-stations and appropriate kitchen areas.

Server Major Tasks, Duties and Responsibilities :

• Promptly and warmly greets guests and residents.
• Takes and serves food and beverage orders in an efficient manner following established steps of service.
• Delivers food and beverages promptly and professionally; maintains safe food handling and sanitation standards.
• Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients
• Advises guests on appropriate combinations of food and drinks when requested.
• Accommodates reasonable requests and notes preferences.
• Demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house team members to ensure that orders are delivered correctly, and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others.
• Remains flexible and patient when communicating with guests and team members.
• Collects tickets and follows proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests and residents.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues and relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period.
• Keeps dining area clean and neat while meeting established sanitation standards.
• Works with team members from other departments to perform job duties during special events.
• Attends pre-meal / line-up meetings.
• Ensures tables are bussed after each course.
• Fulfills room service and to-go tickets for residents in correct order.
• Properly maintains and operates all equipment.
• Complies with all state and county health codes for food handling.
• Demonstrates the Sun Health Vibrant Living culture and provides all customers / audience with an excellent service experience by consistently demonstrating Sun Health behaviors (the 6 Cs) every day.

Qualifications :

• High school diploma is a plus but not required.
• Previous wait-team member experience preferred.
• Excellent verbal communication skills.
• Ability to work well with others.
• Ability to read, write and speak English.
• Ability to operate a Point of Service (POS) computer system.
• Must be able to lift up to 50 pounds.

Some of the Benefits offered for this position include : Paid Time Off and Sick Time, Tuition Reimbursement, 401k with immediate vesting & up to 4% employer match, Scholarships, Career and leadership development opportunities, Employee Health and Wellbeing programs & rewards, Discount Programs through The Employee Network

Equal Employment Opportunity

Sun Health is fully committed to equal employment opportunities and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, sex, color, religion, national origin, age, physical or mental disability, veteran status, or any other characteristic prohibited by state or local law.

We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.