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Customer Service Manager - State Farm Agent Team Member

Sunny Susanto - State Farm Agent
San Jose, CA, US
$50K-$120K a year
Full-time

Position Overview

State Farm Insurance Agent located in San Jose, CA is seeking an outgoing, career-oriented professional to join their team.

As a State Farm team member for Sunny Susanto - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

  • Salary
  • Paid time off (vacation and personal / sick days)
  • Growth potential / Opportunity for advancement within my agency
  • Signing Bonus in the range of $300 - $800

Requirements

  • Interest in marketing products and services based on customer needs
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to effectively relate to a customer
  • Property and Casualty license (must have currently)
  • 22 days ago
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