Are you somebody that would love to work in a fun, positive, and energetic work environment? Do you like personal development?
Do you want to better yourself? Is growing yourself each day important to you?
Then this is the job for you. We are the winner of the 2019 nationally recognized people first award for Planet Fitness! We take pride in providing a unique culture that truly cares about our people! We will give you the tools for success in and out of Planet Fitness!
Leadership Mission Statement : "Empowering our servant hearts to transform Lives"
Role Summary
The Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including :
- Answer phones in a friendly manner, check members in, new member sign-ups, and take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications / Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language
Benefits
- Free black card membership
- Access to company Audible account
- Opportunities for advancement
- Ongoing leadership training
- Full-time employee health insurance
- Free staff lunch each month
- Personal Finance class
- 401K with up to 4% match (full-time team members)
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Each franchisee is responsible for ensuring compliance with local, state and federal law.
Team Member- Daytime
Firehouse Subs - [Crew Member / Food Service] As a Team Member at Firehouse Subs, you'll: Be able to work in a fast-paced environment; Have excellent menu and product knowledge; Be accountable for the preparation of the guests order; Communicate effectively with guests and handle questions and conce...
Restaurant Team Member
The Restaurant Team member performs assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John’s standards. Comply with Papa John’s uniform, appearance, and operations standards as defined in the Operations Manual, PIZZAcademy, Team Member Han...
Kfc Team Member J318002
As a Team Member, you could be the smiling face that greets and serves customers. Whatever job you do, you know what you do matters - to your team and to your customers. With loads of energy, you understand that work is easier - and more fun - working as a team. ...
Pit Crew Team Member
Dickey's Barbecue Pit - 9434 Mentor Ave - [Restaurant Team Member / Food Service] - As a Pit Crew Team Member at Dickey's you will: Provide a blend of hospitality and operations serving as a cashier- butcher block and utility; Take orders and process payments; Be responsible for making sure the fron...
Kfc Team Member
KFC - 12394 us state route 35 nw [Restaurant Associate / Crew Member] As a Team Member at KFC, you'll: Make and prepare guest orders with accuracy and efficiency; Provide a top-notch guest experience that includes friendly interactions, hot & fresh meals and a commitment to cleanliness; Contribute t...
Store Team Member (Cashier, Stocker, Animal Care)
Did you know bearded dragons grow up to 2 feet long? Or that the average life span for an umbrella cockatoo is 50 years? Our team members are pet lovers and like to know it all!. Providing Preferred Pet Club membership information to ensure neighbors don’t miss any outstanding offers. ...
Team Member Part Time
Answer phones in a friendly manner, check members in, new member sign-ups, take prospective members on tours. Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Exceptional customer service skills; able to in...
Crew Team Member
McDonald's - 1317 N BARRON ST [Crew Member / Restaurant Associate] As a Team Member at McDonald's, you'll: Greet customers with a smile; Take accurate food order; Prepare all of McDonald's World Famous food; Partner with other Crew and Managers to meet target goals during your shift; Ensure restaura...
Casual Team Member-1 - No Experience Required
The Team Member's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their Happy Place! All Team Members drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. Th...
Cashier Team Member
The Fresh Market - 3088 Madison Road [Retail Cashier / Checker / Team Member] As a Cashier at The Fresh Market, you'll: Ensure the smooth and efficient checkout of guests, including bagging products; Answer guest questions regarding store specials, products, and services offered; Demonstrate the abi...