ServiceNow Developer
Critical requirement - The developer should have experience in SNOW development and integration with AWS cloud
- ServiceNow Implementation Specialist certification is preferred
- Good understanding of ServiceNow tool functions - both frontend and backend operations
- Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features
- Knowledge of ITIL Foundations best practices (certification preferred)
- t least 3-5 years of experience as ServiceNow Developer and 1-2 years Administration
- Experience developing on the ServiceNow platform, including the creation and customization of the core modules Incident, Problem, Change, Service Requests (workflow, client side scripting, ACLs, business rules)
- Configuration management experience including optimizing CMDB
- Experience in Configuration of the tool to onboard Biogen Business applications into ServiceNow. The applications will be either on-prem, AWS or Azure
- Configure Workflows
- Experience in Customizations - backend integrations to products like Turbot, CMDB and AWS through APIs
- Forms Creation in ServiceNow
o Forms for Office 365, Sharepoint and MPP (some examples)
- Experience in AWS intergration for various services (say EC2, EFS). ServiceNow will become front end for AWS and Azure - Added advantage
- Understanding of executing projects in GxP environment
- ssist testing team on the functionalities to be tested
Additional skill Requirements
- JavaScript development and debugging (2-3 years)
- Software development experience (3-5 years minimum)
- Business workflow design and debugging
- Experience Utilize Agile / Scrum or other development methodology
- ITSM experience and knowledge
- Excellent analytical and problem-solving skills to resolve technical issues
- Excellent communication and teamwork skills
- Critical thinking, problem-solving and troubleshooting skills
- Demonstrated aptitude for learning new technologies quickly
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