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Call center manager Jobs in Louisville, KY

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Call center manager • louisville ky

Last updated: 12 hours ago
  • Promoted
Call Center Representative

Call Center Representative

LHHLouisville, KY, United States
Full-time
Job Opportunity : Customer Service Representatives for Patient Support.AM - 4 : 30 PM EST (hybrid after training).AM - 5 : 00 PM EST (hybrid after training). AM - 6 : 00 PM EST (hybrid after training).AM -...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Agent

Call Center Agent

Alphabe Insight IncLouisville, KY, US
Full-time
Chats Cloud Cover is a dynamic and customer-oriented company specializing in delivering top-tier services in cloud-based technology and customer support. We are dedicated to providing excellent expe...Show moreLast updated: 24 days ago
Call Center Support Rep

Call Center Support Rep

CDK Global Inc.Louisville, KY, United States
Full-time
About Us : CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ("OEMs") across automotive and related industries. The Company's cloud-based, ...Show moreLast updated: 2 days ago
Call Center Representative - Work From Home

Call Center Representative - Work From Home

Hall AssociatesLouisville, Kentucky
Remote
Full-time +1
Quick Apply
Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information.The ideal Ca...Show moreLast updated: 24 days ago
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HEALTHCARE CALL CENTER SUPERVISOR

HEALTHCARE CALL CENTER SUPERVISOR

PharmaCordJeffersonville, IN, United States
Full-time
Health Care Call Center Program.You will provide leadership to a team who will compassionately deliver an exceptional experience to many patients per day always remembering that every prescription ...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Representative - Remote

Call Center Representative - Remote

Family Allergy & AsthmaLouisville, KY, US
Remote
Full-time
Call Center Representative - Remote.The Call Center / Patient Access Coordinator is responsible for demonstrating knowledge and application of job duties within scope of practice and functions under ...Show moreLast updated: 30+ days ago
  • Promoted
CALL CENTER REPRESENTATIVE - WORK FROM HOME

CALL CENTER REPRESENTATIVE - WORK FROM HOME

LendingTreeNew Albany, IN, United States
Full-time
Customer Service / Remote] - Anywhere in U.Monthly attendance bonus / Benefits - As a Call Center Rep at LendingTree, you will : Answer inbound calls from prospective or current customers in a timel...Show moreLast updated: 3 days ago
Call Center Support Rep

Call Center Support Rep

CDK GlobalLouisville, KY, USA
Full-time
Our CDK CALL CENTER, the premier leader in automotive marketing and customer service is looking for all levels of.Customer Service Representatives. Consider a career opportunity with us if you're lo...Show moreLast updated: 30+ days ago
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Call Center Representative

Call Center Representative

SPECTRUMLouisville, KY, United States
Full-time
Training Schedule : 12 : 00pm-9 : 00pm Sunday-Thursday.Schedules After Training : All schedules 2nd shift with start times ranging between 12 : 00pm and 5 : 00pm . Are you positive and proactive with a passio...Show moreLast updated: 12 hours ago
  • Promoted
Call Center Agent

Call Center Agent

VirtualVocationsLouisville, Kentucky, United States
Full-time
A company is looking for a Call Center Agent to handle incoming calls for the Florida Department of Financial Services.Key Responsibilities Provide exceptional customer service in a high-volume c...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Representative

Call Center Representative

AbacusLouisville, KY, United States
Part-time +2
Gain Access to Immediate Employment Opportunities!.Join the Abacus family of more than 27,000 employees assigned to top-rated clients, nationally. When you apply, your experience may be considered a...Show moreLast updated: 24 days ago
Call Center Rep

Call Center Rep

Randstad North America, Inc.Louisville, KY, United States
Full-time
Do you have Call Center experience within the Healthcare Industry? Do you enjoy helping customers? We have a great Customer Service opportunity for you with a leading company in the Pharmaceutical ...Show moreLast updated: 2 days ago
Call Center Representative

Call Center Representative

City Wide Facility SolutionsLouisville, Kentucky, United States
Full-time
Are you passionate about lead generation and social media? Do you enjoy creating opportunities that lead to successful sales? If you're looking for a role that offers commission potential along wit...Show moreLast updated: 30+ days ago
PSR-Call Center

PSR-Call Center

Ohio County HospitalOhio, KY, US
Full-time
Education : High school diploma or GED.Experience : Preferred 1 year of medical office experience.Additional Requirements : A patient service representative is responsible for providing excellent cust...Show moreLast updated: 30+ days ago
  • Promoted
CALL CENTER REPRESENTATIVE

CALL CENTER REPRESENTATIVE

Ellis and Badenhausen OrthoLouisville, KY, United States
Full-time
Come join a team where People make the difference! We rely heavily on people with the right aptitude, attitude and entrepreneurial spirit to drive our success. Ellis & Badenhausen Orthopaedics, PSC ...Show moreLast updated: 12 days ago
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MEDICAL CALL CENTER REPRESENTATIVE SCHEDULER

MEDICAL CALL CENTER REPRESENTATIVE SCHEDULER

Baptist HealthLouisville, KY, United States
Full-time
Baptist Health Medical Group is looking for a Medical Call Center Rep.Scheduler) to join our team at our Patient Connection Hub. This is the job you've been waiting for! In an effort to help improve...Show moreLast updated: 30+ days ago
Remote- Call Center Scheduler, Access Point

Remote- Call Center Scheduler, Access Point

LifePoint HospitalsLouisville, KY, United States
Remote
Full-time
Description : Are you passionate about healthcare and looking to make an impact from the comfort of your home? Do you have a background in healthcare that gives you an understanding of the importan...Show moreLast updated: 2 days ago
  • Promoted
CALL CENTER REP

CALL CENTER REP

RandstadLouisville, KY, United States
Full-time
Randstad - [Call Center Representative] As a Call Center Representative at Randstad, you'll : Handle a high volume of inbound and outbound customer service calls. Enter conversations into a database...Show moreLast updated: 2 days ago
  • Promoted
Call Center Representative

Call Center Representative

LHH Recruitment SolutionsLouisville, KY, United States
Full-time
We are looking for folks passionate about helping those in our community and surrounding areas by taking calls and answering questions regarding prescription orders and refills.Limited experience? ...Show moreLast updated: 24 days ago
Remote- Call Center Scheduler, Access Point

Remote- Call Center Scheduler, Access Point

RehabCareLouisville, KY, United States
Remote
Full-time
Are you passionate about healthcare and looking to make an impact from the comfort of your home? Do you have a background in healthcare that gives you an understanding of the importance of efficien...Show moreLast updated: 2 days ago
People also ask
Call Center Representative

Call Center Representative

LHHLouisville, KY, United States
30+ days ago
Job type
  • Full-time
Job description

Job Opportunity : Customer Service Representatives for Patient Support

Shifts Available :

  • 8 : 00 AM - 4 : 30 PM EST (hybrid after training)
  • 8 : 30 AM - 5 : 00 PM EST (hybrid after training)
  • 9 : 30 AM - 6 : 00 PM EST (hybrid after training)
  • 10 : 00 AM - 6 : 30 PM EST (hybrid after training)
  • 11 : 30 AM - 8 PM (remote after training)

Do you excel in a call center environment? LHH Recruitment Solutions is seeking dedicated and detail-oriented Patient Support Representatives for a confidential client in Louisville, KY. This role is pivotal in providing exceptional customer service and support to patients, ensuring their needs are met efficiently and effectively.

Key Responsibilities :

  • Inbound Support : Handle a high volume of incoming calls, including order taking, verifying prescriptions, and addressing "where's my package" inquiries.
  • Outbound Support : Manage outbound calls for prescription refills, coordinating with doctors' offices, and handling electronic patient cues and lab calls.
  • Call Handling : Maintain a KPI of 12 calls per hour or more, with an average of 5 minutes per call for system setup and note-taking.
  • Secondary Tasks : Utilize downtime between calls for additional tasks as assigned.
  • Training : Receive comprehensive training on proprietary systems as well as Salesforce and Prime.
  • Qualifications :

  • Prior, recent call center experience is required.
  • Strong communication skills and a customer-centric approach.
  • Ability to manage multiple tasks and prioritize effectively.
  • Familiarity with CRM systems, particularly Salesforce, is a plus.
  • Previous experience in a call center or healthcare-related role is preferred.
  • Why Apply?

  • Flexible shift options to accommodate various schedules.
  • Opportunity to work a hybrid role after training.
  • Join a supportive team dedicated to making a difference in patients' lives.
  • If you are passionate about providing top-notch customer service and thrive in a fast-paced environment, we encourage you to apply for this rewarding opportunity.