Client success manager Jobs in Fort Lauderdale, FL
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Client success manager • fort lauderdale fl
Last updated: 1 day ago
Client Services Manager
The Office of Abbey Ajayi, Broward County Tax CollectorFort Lauderdale, FL, US
Full-time
To ensure an efficient approach to daily contact center operations, and to provide direction and guidance to subordinate employees.
Ensures understanding of client service standards.Creates and main...Show moreLast updated: 30+ days ago
A growing wellness center franchise in Fort Lauderdale is seeking a Client & Administrative Support member.The role involves providing excellent customer service, scheduling appointments, and suppo...Show moreLast updated: 3 days ago
Customer Success Manager
Octagon TalentFort Lauderdale, FL, US
Full-time
Octagon Talent Solutions is a full-service technology recruitment and staffing company based in South Florida.We humanize technical recruitment by identifying candidates' long-term career goals...Show moreLast updated: 30+ days ago
Customer Success Manager (Southeast / Central)
Motorola SolutionsPlantation, FL, United States
Full-time
At Motorola Solutions, we believe that everything starts with our people.We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere.Our critical comm...Show moreLast updated: 30+ days ago
Promoted
Client Success Manager
VirtualVocationsFort Lauderdale, Florida, United States
Full-time
A company is looking for a Client Success Manager to serve as the primary point of contact for clients, focusing on relationship building and revenue growth through strategic marketing plans.Key Re...Show moreLast updated: 30+ days ago
Are you a motivated and experienced healthcare services sales professional with high drive and energy, and a positive, resilient, can-do attitude? Do you have a genuine passion for helping to suppo...Show moreLast updated: 9 days ago
Customer Success Manager
SmartLabFort Lauderdale, FL, US
Remote
Full-time
Quick Apply
At SmartLab, we’re transforming STEM education and we’re looking for a dynamic partner to help schools make the most of it.
In this role, you’ll be the go-to guide for educators and district leaders...Show moreLast updated: 22 days ago
Promoted
Job Client Experience Manager
American Addiction CentersHollywood, FL, US
Full-time
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on.
Here at AAC, we have a progressive culture; we lis...Show moreLast updated: 30+ days ago
Client Success Representative
Dock ExpertsPompano Beach, FL, US
Full-time
FULL TIME – NON-EXEMPT – HOURLY.POSITION SCOPE AND ORGANIZATIONAL IMPACT.A Dock Experts Client Success Representative acts as the “face” of our organization : often the first...Show moreLast updated: 1 day ago
Customer Success Manager
ITrade STEMFort Lauderdale, FL, USA
Full-time
Quick Apply
At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing.
We do this by creating programs that teach skills and support sustainable ...Show moreLast updated: 30+ days ago
Yacht Client Advisor Manager
Marsh & McLennanFort Lauderdale, FL, US
Full-time
Client Advisor Manager - Yacht Team.Award-winning, inclusive, top workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.
The industry's brightest talent drive...Show moreLast updated: 5 days ago
Industrial Client Development Manager
Randstad North AmericaFort Lauderdale, FL, United States
Full-time
Are you our new colleague? We're looking for an.Industrial Client Development Manager.With your passion for sales, you'll be out there connecting with businesses, showcasing our staffing power, and...Show moreLast updated: 2 days ago
Client Accounting Services Manager
Kaufman RossinFort Lauderdale, FL, US
Full-time
Seeking a new challenge where your professional and personal aspirations are not only possible but supported? Kaufman Rossin might be just the place for you!.
As one of the top accounting firms in t...Show moreLast updated: 8 days ago
Tax Manager - Private Client Services
EisnerAmperFort Lauderdale, FL, United States
Full-time
At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact.Whether you are starting out in your career or taking your next step as a season...Show moreLast updated: 1 day ago
Client Success Manager
NCCFt Lauderdale, FL, US
Full-time
Quick Apply
About NCC At NCC, we’re driven by a mission to simplify, secure, and elevate the automotive credit experience.Complete Credit, a credit-driven retailing platform, empowers dealerships to acce...Show moreLast updated: 7 days ago
Customer Success Manager
ITRADE STEMFort Lauderdale, FL, United States
Full-time
At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing.
We do this by creating programs that teach skills and support sustainable ...Show moreLast updated: 30+ days ago
Promoted
Yacht Client Advisor Manager
Marsh McLennanFort Lauderdale, FL, US
Full-time
Client Advisor Manager - Yacht Team.Award-winning, inclusive, Top Workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.
The industry's brightest talent drive...Show moreLast updated: 30+ days ago
Merchant Success Manager
ShipMonkFort Lauderdale, FL, US
Full-time
ShipMonk isn't just a 3PL; we're a.We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress les...Show moreLast updated: 27 days ago
Regional Client Manager
Reliance MatrixFort Lauderdale, FL
Full-time
Job Responsibilities and Requirements.Assume overall responsibility for managing dedicated client accounts ranging from 100 to 499 lives.
This role is the main contact for the client for ongoing ser...Show moreLast updated: 30+ days ago
The Office of Abbey Ajayi, Broward County Tax CollectorFort Lauderdale, FL, US
30+ days ago
Job type
Full-time
Job description
Job Description
Job Description
Starting Salary $81,500
Reports To : Director of Operations
Purpose and Scope : To ensure an efficient approach to daily contact center operations, and to provide direction and guidance to subordinate employees.
Essential Functions :
Ensures understanding of client service standards.
Creates and maintains an atmosphere conducive to service expectations.
Intervenes in escalated client situations.
Ensures compliance with applicable procedures, statutes, laws and codes.
Mentors team members to identify opportunities for improvement and related remedial measures.
Monitors contact center performance to ensure a pro-active approach to accuracy, service and efficiency.
Participates in the selection, development and appraisal of team members.
Sets expectations for behavior and performance.
Provides coaching, feedback and documentation as appropriate.
Communicate organizational information to team members and meets regularly with Director.
Demonstrates support for organizational initiatives.
Qualifications and Experience :
Bachelor’s degree with course work emphasis in Business Administration, Management, Public Administration or closely related field; supplemented by three years progressively responsible supervisory experience that provides broad knowledge of management functions, with demonstrated communication skills; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain valid state of Florida driver’s license.
In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment.
Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Driver Licenses Examiners must meet the background standards outlined in Florida Statute 435.04, and Federal Regulations 384.228 and 1572.103. This includes, but is not limited to, not having any criminal convictions for alcohol or drug-related offenses within 10 years prior to employment and maintaining this throughout employment.
Critical Competencies for Success :
Leadership
Is mission / vision focused.
Maintains focus on results and goals.
Manages change.
Builds consensus.
Relationship Management
Values and models teamwork.
Committed to the highest standards of customer service and business ethics.
Fosters trusting relationships with internal and external clients.
Effective Communication
Demonstrates strong written and verbal communication skills.
Practices active listening.
Provides actionable, diplomatic feedback to team members.
Willingly shares knowledge to ensure growth and development of team members.
Facilitates team meetings.
Business Acumen
Coordinates business operations for contact center.
Monitors key business indicators and adjusts, as necessary.
Gathers data to make reasoned, responsible decisions using critical thinking.