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Computer support specialist Jobs in Kansas City, KS

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Computer support specialist • kansas city ks

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Customer Support Specialist

Customer Support Specialist

FleetPrideRemote Kansas
Remote
Full-time
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.Partner with the best in the heavy-duty industry and apply today!. The Customer Support Specialist i...Show moreLast updated: 21 days ago
  • Promoted
Product / Customer Support Specialist

Product / Customer Support Specialist

Uhlig LLCOverland Park, KS, US
Full-time
Uhlig LLC is a fast-growing, advanced-technology publishing company specializing in content-rich documents and periodicals that are delivered in web, print and electronic forms.Based on its proprie...Show moreLast updated: 18 days ago
tutor - Computer Programming

tutor - Computer Programming

BUKIKansas City, MO, US
Full-time +1
Do you want to earn money by teaching? Would you like to have a flexible schedule without being in the office all the time? Are you creative and do you like to implement your own teaching strategy ...Show moreLast updated: 30+ days ago
Technical Support Specialist

Technical Support Specialist

Titan Protection and Consulting, Inc.Overland Park, KS, USA
Full-time
Quick Apply
Under the general direction of the Systems Administrator, the Technical Support Specialist provides basic installation service for clients, responds and resolves basic client inquiries, configures ...Show moreLast updated: 30+ days ago
IT Support Specialist

IT Support Specialist

Rockhurst UniversityKansas City, MO
Full-time
The Support Specialist’s duties include but are not limited to : .Answer questions and resolve IT problems for clients in person at the Helpdesk, via telephone or teleconference.Maintain and assign t...Show moreLast updated: 9 days ago
Support Specialist

Support Specialist

VirtualVocationsKansas City, Kansas, United States
Full-time
A company is looking for a Support Specialist (Remote).Key Responsibilities Respond to customer inquiries and issues through the Zendesk ticketing system Troubleshoot platform issues and provide...Show moreLast updated: 5 days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

SteadilyOverland Park, KS, US
Full-time
Steadily is an insurance technology company that specializes in rental property insurance for landlords.We manage over $20B in risk and are intent on becoming the world’s best and largest ins...Show moreLast updated: 30+ days ago
Customer Support Specialist

Customer Support Specialist

Great Day ImprovementsKansas City (Overland Park), KS, US
Full-time
Champion Window - Customer Support Specialist (on-site position).As a Customer Support Specialist, you will work with customer support concerns, including scheduling warranty appointments, ordering...Show moreLast updated: 20 days ago
Behavior Support Specialist

Behavior Support Specialist

RESTART INCKansas City, MO, US
Full-time
Main Building - Kansas City, MO.Assist in providing a secure and safe environment for all participants, guests, and staff. The Behavior Guest Support Specialist must be able to handle a variety of t...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Customer Support Specialist I

Customer Support Specialist I

MID-WEST WHOLESALE HARDWARE INCKansas City, MO, US
Full-time
Banner Solutions represents a different way of thinking about the things that matter.Sure, we're a wholesaler, and yes, we've got the products, speed and network to outmatch any competition...Show moreLast updated: 8 hours ago
  • Promoted
Peer Support Specialist

Peer Support Specialist

Wyandot Behavioral Health NetworkKansas City, KS, US
Full-time
Engage individuals with a dual diagnosis of mental illness and substance abuse in specific recovery plans and interventions related to mental health symptoms and substance abuse and develop positiv...Show moreLast updated: 12 days ago
Product Support Specialist- Sales

Product Support Specialist- Sales

Medline Industries LPKansas City, KS, US
Full-time
Job Summary To gain exposure to all aspects of the Sales Representative position, contribute to efforts to grow clinical product programs in a designated territory. Assist sales partners in project ...Show moreLast updated: 1 day ago
  • Promoted
  • New!
Travel Support Specialist Remote

Travel Support Specialist Remote

Live the Dash TravelKansas City, MO, US
Remote
Full-time
We are seeking a highly motivated.This fully remote position offers the flexibility to work from anywhere in the U.As a key member of our customer service team, youll provide exceptional service, e...Show moreLast updated: 7 hours ago
Community Support Specialist

Community Support Specialist

REDISCOVERKansas City, MO, US
Full-time
E 117th Street - Kansas City, MO.CommunityPsychiatric Rehabilitation Center (CPRC).ReDiscover has been known for over 50 years as a non-profit community mental health center in southeastern Jackson...Show moreLast updated: 30+ days ago
Pediatric Support Specialist

Pediatric Support Specialist

Swope HealthKansas City, MO, US
Full-time
As the Pediatric Support Specialist for Swope Health, you will be apart of a team of care givers that provide care for the families in your community that need it the most.The Pediatric Support Spe...Show moreLast updated: 22 days ago
Patent Classification Specialist - Computer Science

Patent Classification Specialist - Computer Science

ClarivateR244, Kansas City
Full-time
Join our team! We are looking for an excited, inquisitive Research Analyst / Patent Classification Specialist (PCS) to join our Patent Search and Innovation Intelligence Services Team! In this role, ...Show moreLast updated: 3 days ago
Clinical Support Specialist

Clinical Support Specialist

LINET Group SEKansas City, US
Full-time
CLINICAL SUPPORT SPECIALIST - REMOTE.The Clinical Solutions Specialist will support the sale of products, clinical and service programs, for the assigned market territory.Responsible for developing...Show moreLast updated: 7 days ago
  • New!
IT Support Specialist

IT Support Specialist

TEKsystemsKansas City,MO,64101,USA
Full-time
Hybrid role though onsite presence may fluctuate based on needs of the business (onsite visits, presentations etc.Expect to be in office at least 3 days / week. Provide Level 2 End User Support (30%)....Show moreLast updated: 1 hour ago
People also ask
Customer Support Specialist

Customer Support Specialist

FleetPrideRemote Kansas
21 days ago
Job type
  • Full-time
  • Remote
Job description

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!

The Customer Support Specialist is responsible for delivering exceptional service to customers through various support channels, including but not limited to email and chat, ensuring a seamless sales experience for heavy duty parts. This role requires a strong customer-focused mindset, problem-solving abilities, and an in-depth knowledge of our product offerings. The specialist will engage with customers, assess their needs, and provide solutions that align with product availability and company profitability goals.

DUTIES & RESPONSIBILITIES

  • Provide expert assistance in identifying and sourcing heavy duty parts based on customer requests via support channels.
  • Offer recommendations for complementary products to ensure a comprehensive service experience.
  • Maintain the confidentiality of pricing lists, structures, and other sensitive company information.
  • Respond to customer inquiries regarding products, pricing, availability, and features, while offering alternative solutions when necessary.
  • Share digital resources with customers to enhance their access to product information and self-service tools.
  • Stay up to date with company initiatives and cross-functional projects to provide well-rounded support.
  • Collaborate with internal teams to ensure smooth order fulfillment and resolve any service issues.
  • Demonstrate a strong commitment to customer satisfaction, actively seeking ways to improve the overall support experience.

EDUCATION & TRAINING

  • High School Diploma (or GED or High School Equivalence Certificate) Required
  • Additional training or certification in sales or customer service is a plus.
  • Proficiency in Windows-based applications, including Excel, Word, Teams, One Drive, and Outlook.
  • Ability to quickly learn and utilize internal software and customer support systems.
  • Typing proficiency of 30-40 wpm
  • KNOWLEDGE & EXPERIENCE

  • Minimum of 10 years of experience in sales, preferably in heavy duty parts.
  • Proven track record of providing high-quality customer service and support.
  • SKILLS & ABILITIES

  • Active Listening : Ability to fully engage with customers, understand their needs, and provide appropriate solutions.
  • Effective Communication : Strong verbal and written communication skills to interact with customers and internal teams professionally.
  • Time Management : Ability to prioritize tasks efficiently and manage workload effectively.
  • Persuasion & Sales Acumen : Skilled in recommending and upselling products to enhance customer experience.
  • Service Orientation : A proactive approach to assisting customers and resolving issues promptly.
  • Critical Thinking : Ability to analyze situations, evaluate options, and implement effective solutions.
  • Problem Sensitivity : Recognizing potential issues before they escalate and addressing them proactively.
  • Deductive Reasoning : Applying general knowledge and company guidelines to specific customer situations.
  • Verbal Communication : The ability to clearly articulate ideas, instructions, and information in a way that is easily understood by others.
  • Listening Comprehension : The ability to actively process and interpret spoken information to ensure effective communication.
  • Reading Comprehension : The ability to accurately understand and interpret written information, instructions, and documentation.
  • Written Communication : The ability to convey ideas and information in writing in a clear, concise, and professional manner.
  • FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.