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Customer success manager Jobs in Fort Lauderdale, FL

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Customer success manager • fort lauderdale fl

Last updated: 18 hours ago
Customer Success Specialist

Customer Success Specialist

Caleb And BrownFort Lauderdale, FL, United States
Full-time
Caleb and Brown, headquartered in Melbourne Australia, has grown in the last nine years to become one of the leading cryptocurrency brokerage firms globally. By fostering a culture of crypto experie...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Customer Success & Business Development Manager

Customer Success & Business Development Manager

OES Global Inc.Pompano Beach, FL, US
Full-time
Deliver Legendary Customer Service : .Provide top-notch support through phone, email, and chat.Tackle challenges with creativity and determination to exceed expectations. Focus on teamwork and solutio...Show moreLast updated: 18 hours ago
  • Promoted
Customer Success Manager

Customer Success Manager

Octagon TalentFort Lauderdale, FL, US
Full-time
Octagon Talent Solutions is a full-service technology recruitment and staffing company based in South Florida.We humanize technical recruitment by identifying candidates' long-term career goals...Show moreLast updated: 30+ days ago
Customer Success Sr. Manager

Customer Success Sr. Manager

Aaron'sFort Lauderdale, FL, United States
Full-time +1
We are BrandsMart - A leading Consumer Electronics and Appliance Retailer in the Southeast.With retail stores in Florida and Georgia and a growing e-commerce presence, BrandsMart USA has a legacy o...Show moreLast updated: 28 days ago
Customer Success Manager (Southeast / Central)

Customer Success Manager (Southeast / Central)

Motorola SolutionsPlantation, FL, United States
Full-time
At Motorola Solutions, we believe that everything starts with our people.We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere.Our critical comm...Show moreLast updated: 26 days ago
  • Promoted
Customer Service Manager

Customer Service Manager

Hobby LobbyDania, FL, US
Full-time
Location : Dania Beach, Florida.Perform duties as front-end manager.Job Description - Requirements.Excellent Customer Service Skills. If you meet these requirements and are interested in being a vita...Show moreLast updated: 30+ days ago
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Junior Client Success Manager

Junior Client Success Manager

YlopoFort Lauderdale, FL, US
Full-time
Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents acros...Show moreLast updated: 30+ days ago
  • Promoted
MRO Customer Service Manager

MRO Customer Service Manager

OnticHollywood, FL, US
Full-time
We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us!. Ontic is a leading global aerospac...Show moreLast updated: 30+ days ago
Customer Success Manager

Customer Success Manager

ITrade STEMFort Lauderdale, FL, USA
Full-time
Quick Apply
At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills and support sustainable ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Experience Manager

Customer Experience Manager

MichaelsFort Lauderdale, FL, US
Full-time +1
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Manager

Customer Service Manager

Spring Footwear CorpPompano Beach, FL, US
Full-time
At Spring Footwear, comfort is craft, style is purpose, and service is a promise we renew daily.Since 1991, our mission has been simple and unwavering : . We’re searching for a Customer Service ...Show moreLast updated: 30+ days ago
  • Promoted
Housing Success Coach

Housing Success Coach

Fort Lauderdale IndependenceFort Lauderdale, FL, US
Full-time
FLITE Center, supported by a coalition of service providers, is a central resource for youth that prepares them to lead successful lives after aging out of foster care. This position is responsible ...Show moreLast updated: 30+ days ago
  • Promoted
Program Manager / Customer Service

Program Manager / Customer Service

LARSON CANDO INCFort Lauderdale, FL, US
Full-time
Responsibilities & Duties (Included but not limited to) : .Delivering every project on time, within budget and within scope. Maintain regular communication with assigned customers understand expec...Show moreLast updated: 30+ days ago
  • Promoted
Radkin - Manager, Customer Experience

Radkin - Manager, Customer Experience

Radkin LLCFort Lauderdale, FL, US
Full-time
Radkin is elevating the luxury residential experience across Florida and future markets nationwide.The Manager of Customer Experience is responsible for overseeing the guest services experience, fr...Show moreLast updated: 16 days ago
Customer Success Manager

Customer Success Manager

ITRADE STEMFort Lauderdale, FL, United States
Full-time
At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills and support sustainable ...Show moreLast updated: 30+ days ago
Customer Success Specialist

Customer Success Specialist

Caleb and Brown Pty LtdFort Lauderdale, FL, United States
Full-time
Caleb and Brown, headquartered in Melbourne Australia, has grown in the last nine years to become one of the leading cryptocurrency brokerage firms globally. By fostering a culture of crypto experie...Show moreLast updated: 30+ days ago
Remote Customer Success Manager – Tadaweb

Remote Customer Success Manager – Tadaweb

JobspaddyFlorida
Remote
Full-time
Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams. Over the past 11 years, Tadaweb ha...Show moreLast updated: 30+ days ago
  • Promoted
CUSTOMER SERVICE MANAGER - MIRAMAR, FL

CUSTOMER SERVICE MANAGER - MIRAMAR, FL

CanteenHollywood, FL, US
Full-time
Yearly Bonus Opportunity .We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees.Canteen’s...Show moreLast updated: 3 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

VirtualVocationsFort Lauderdale, Florida, United States
Full-time
A company is looking for a Customer Success Manager to ensure clients receive exceptional support and effectively utilize cybersecurity solutions. Key Responsibilities Serve as the primary point o...Show moreLast updated: 30+ days ago
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Customer Success Specialist

Customer Success Specialist

Caleb And BrownFort Lauderdale, FL, United States
30+ days ago
Job type
  • Full-time
Job description

Who we are :

Caleb and Brown, headquartered in Melbourne Australia, has grown in the last nine years to become one of the leading cryptocurrency brokerage firms globally. By fostering a culture of crypto experience married with professional services, we are building the bridge to the traditional financial world. We are seeking a motivated and client-focused individual to join our team as a Client Success Specialist. In this role, you'll support our global client base by ensuring seamless transactions, solving problems, and building lasting relationships.

What we'd love to see :

We are seeking a Client Success Specialist or a dynamic individual from a background whereby they could transfer their already well honed skills. The successful candidate will be a pro at developing long-term relationships with clients, fostering trust and satisfaction as well as having either a deep understanding of the cryptocurrency landscape or be passionate about their expertise and what they do functionally. This role offers a remarkable opportunity to contribute to our company's growth while working in a high performance yet supportive environment that values results and outcomes, but importantly, people first.

Responsibilities :

  • Provide prompt, friendly, and professional support via chat, phone, and email channels.
  • Assist clients with inquiries, troubleshooting, and understanding our trading platform and operational processes.
  • Collaborate with Senior Brokers, Associates, and internal teams to execute trades, deposits, and withdrawals.
  • Monitor and facilitate client transactions to ensure a seamless experience.
  • Handle and resolve unique or complex client cases in collaboration with cross-functional teams.
  • Document and track customer interactions using tools like Zoom Phone, Intercom, Slack, Asana, and Salesforce.
  • Triage internal support tickets and contribute to debugging product-related issues.
  • Contribute to improving client support processes and delivering a 5-star service across all touchpoints.
  • Build long-term relationships with clients, fostering trust and satisfaction.

Requirements

  • Excellent communication skills in written and verbal English.
  • Strong problem-solving and analytical skills with attention to detail.
  • Ability to multitask and thrive in a fast-paced environment.
  • Empathy, patience, and a client-focused mindset.
  • Proficiency with customer support tools such as Zoom Phone, Intercom, Slack, Asana, and Salesforce is preferred (training provided).
  • Modest understanding of cryptocurrency markets and infrastructure is preferred but not mandatory.
  • Benefits

  • Learn from a team of experienced cryptocurrency experts based in our Fort Lauderdale office
  • Ongoing training and industry development opportunities from a supportive leadership team
  • Competitive salary package, including performance-based incentives and potential for significant growth.
  • Access to cutting-edge technology and market insights.
  • Collaborative and supportive team culture with a passion for digital assets.
  • 0% trading fees with Caleb and Brown