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Customer support Jobs in Richmond, CA

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Customer support • richmond ca

Last updated: 11 hours ago
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Customer Support Specialist

Customer Support Specialist

FlexkeepingOakland, CA, US
Full-time
Are you as passionate about hotel operations as we are? With your help, we plan to continue growing Flexkeeping, the platform behind great hotel teams. We are on a mission to make the everyday job o...Show moreLast updated: 22 hours ago
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Director of Customer Success and Support

Director of Customer Success and Support

CoursedogOakland, CA, US
Full-time
Director of Customer Success and Support.As Director of Customer Success and Support, you'll be the champion of our customer experience, leading a team dedicated to driving adoption, maximizing ret...Show moreLast updated: 21 hours ago
WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

GL1Richmond, California
Remote
Part-time +1
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
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Customer Support Specialist

Customer Support Specialist

VirtualVocationsOakland, California, United States
Full-time
A company is looking for a Customer Support Specialist for Pacific Time hours.Key Responsibilities Manage high call volumes and provide support via phone, chat, and email De-escalate difficult s...Show moreLast updated: 30+ days ago
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Customer Support Representative

Customer Support Representative

Offshore Management IncBerkeley, CA, US
Full-time
Drive Sales Excellence : Become a Customer Support Representative with Offshore Management in Fremont and power up a winning team behind the AT&T campaign!. Offshore Management , a premier direct out...Show moreLast updated: 24 days ago
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Customer Support and Service Parts Sales Representative

Customer Support and Service Parts Sales Representative

RIX IndustriesHercules, CA, United States
Full-time
RIX Industries is a technology-focused company specializing in the design, development and manufacturing of gas generation systems, precision compressor solutions, and cryogenic cooling technologie...Show moreLast updated: 30+ days ago
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Customer Support Manager (Albanian and Greek Speaking)

Customer Support Manager (Albanian and Greek Speaking)

ExelyOakland, CA, US
Full-time
Customer Support Manager At Exely.IT company specialising in online solutions and websites for the hotel industry.We help hoteliers increase their direct sales and automate operations.With a client...Show moreLast updated: 22 hours ago
Customer Technical Support Representative - Part Time

Customer Technical Support Representative - Part Time

WileyCalifornia, USA
Remote
Part-time
Books seeks a part-time Customer Service Representative to join its highly-motivated 8-person support team that assists 300,000 students and 2,000 instructors at 1,000 universities each year.Books ...Show moreLast updated: 30+ days ago
Customer Support Manager Tax REMOTE (Seasonal)

Customer Support Manager Tax REMOTE (Seasonal)

JDA TSGBerkeley, CA, US
Remote
Full-time +1
Team Manager | Contact Center Operations (Seasonal).Full Time | starting at $38 / hour + 401K + Match | Incentives / Bonuses. Wide range of shifts, including evenings and weekends.Starting at $38 / hour +...Show moreLast updated: 30+ days ago
Customer Service

Customer Service

LowesOakland, CA, United States
Full-time
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show moreLast updated: 1 day ago
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Customer Support Agent (shifts)

Customer Support Agent (shifts)

SolidgateOakland, CA, US
Full-time
We develop cutting-edge fintech solutions to facilitate seamless payment processing for merchants across 150+ countries, spanning Europe to LATAM, the USA to Asia. We are proud to be a part of the h...Show moreLast updated: 22 hours ago
Customer Support Specialist

Customer Support Specialist

Happy FactoryOakland, California, United States
Full-time
The quick brown fox jumps over the lazy dog.But then the quick brown fox jumps over the lazy dog.The quick brown fox jumps over the lazy dog. But then the quick brown fox jumps over the lazy dog.The...Show moreLast updated: 30+ days ago
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Customer Support & Fulfillment Assistant

Customer Support & Fulfillment Assistant

Remote VAOakland, CA, US
Full-time
Customer Support & Fulfillment Assistant.We're looking for a reliable and detail-oriented Customer Support & Fulfillment Assistant to join our team full-time. This role involves processing refunds, ...Show moreLast updated: 11 hours ago
Support Teacher

Support Teacher

Urban MontessoriOakland, California, USA
Full-time
The Support Teacher works with the Lead Teacher to create a child-centered powerful educational experience for Urban Montessoris students. Urban Montessori Charter Schools mission is to develop self...Show moreLast updated: 11 days ago
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Manager, Customer Support Enablement

Manager, Customer Support Enablement

AgencyAnalyticsOakland, CA, US
Full-time
Manager, Customer Support Enablement.We're looking for a Manager, Customer Support Enablement to join the AgencyAnalytics team! AgencyAnalytics helps digital marketing agencies grow by simplifying ...Show moreLast updated: 11 hours ago
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Dutch Customer Support Agent - Fraud & Payments

Dutch Customer Support Agent - Fraud & Payments

SpeakitOakland, CA, US
Full-time
Customer Support, Fraud Prevention, And Payments.Are you fluent in Dutch and looking for an exciting remote opportunity in Portugal? We are seeking passionate and dedicated professionals to join ou...Show moreLast updated: 22 hours ago
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Customer Support Specialist

Customer Support Specialist

TradeJobsWorkforce94133 San Francisco, CA, US
Full-time
As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provi...Show moreLast updated: 30+ days ago
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Customer Support Coordinator

Customer Support Coordinator

GN GroupOakland, CA, US
Full-time
Jabra Hearing Customer Support Coordinator.We're on a mission to empower tens of millions of people to hear better through convenient, personalized hearing care at a fraction of the cost thanks to...Show moreLast updated: 22 hours ago
Customer Support Supervisor

Customer Support Supervisor

TaskRabbitCalifornia, US
Remote
Full-time
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-dos, such as furniture assembly, handyman work, moving help, and much more.At Taskrabb...Show moreLast updated: 30+ days ago
People also ask
Customer Support Specialist

Customer Support Specialist

FlexkeepingOakland, CA, US
22 hours ago
Job type
  • Full-time
Job description

Join Flexkeeping

Are you as passionate about hotel operations as we are? With your help, we plan to continue growing Flexkeeping, the platform behind great hotel teams. We are on a mission to make the everyday job of people working in hotel operations better, automated, and prestigious. We are creating a new era of hotel operations, enabling hoteliers to excel with new operational concepts and deliver incredible guest experiences. If you want to join an exciting and constantly growing company of dedicated and fun professionals changing the face of hospitality, you're in the right place!

But, first things first

About the Role

In this role, you will assist our users (hotel staff) with the challenges they might face while using Flexkeeping. Most common examples range from fixing bugs and integration issues to usability questions. Your main focus will be listening, understanding, solving problems, and ensuring clients constantly get the most out of Flexkeeping. This is a fantastic opportunity for individuals who thrive in a fast-paced environment and are dedicated to exceeding customer expectations.

Here are some of the things you will be working on

Your Job Duties & Responsibilities

  • Investigate problems and consult the development team to find solutions.
  • Work together with your teammates and the development team to identify software bugs and suggest improvements.
  • Help clients with potential problems and answer their questions (no matter how big or small) via email, online chat, or phone.
  • Assure a high level of client satisfaction.
  • Handle inbound calls.
  • In-depth technical knowledge of Flexkeeping and its applicability to different use cases in hotel operations.

Your Qualifications & Personality

  • Communicative and sociable with great people skills.
  • Fluent in English and Spanish (other languages are a big plus).
  • This role requires availability during Mexico business hours, specifically within the Central Standard Time timeframe.
  • Problem solver who enjoys doing puzzles and can think outside of the box.
  • Customer orientation and ability to adapt / respond to different types of characters.
  • Excellent written and verbal communication skills.
  • Curious and unafraid to tackle new challenges.
  • Tech savvy and eager to learn about new technologies.
  • Excel and other MS Office tools are your best friends.
  • Motivated to grow professionally as well as personally constantly.
  • Flexibility to work morning or afternoon shifts as needed.
  • You get extra points for previous hotel work experience and interest in data.
  • The Culture of Flexkeeping

    They ask us : "How did you get recognized as one of the 10 Best Places to Work in Hotel Tech?" ... simple : We are keeping it real! In other words - we want to provide a supportive environment where everyone can be themselves. We want to work with honest, incredible individuals who want to do something big, learn, contribute, and have fun. Business is dull if it's not fun. But it is also a waste of time if you don't mean business!

    We might be in different places in life. Someone has a family, another person is just out of college, and the third person is a true voyager. Whatever your thing is, we support you as long as we are moving the mountains of hotel operations together, growing the business, and having ridiculous amounts of fun while going at it.

    Perks and benefits of working with us

  • Flexible work schedule.
  • Remote-friendly, actually remote-first.
  • Travelling the world.
  • Personal growth - we want you to become bigger and better, all the time.
  • Fun team events and team outings.
  • Quarterly extra company-wide free "Fri-yays" to relax and do what you love.
  • A young, modern working environment full of like-minded people.
  • Does it sound like something you believe in, too? Reach out and let's chat.