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Desktop support manager Jobs in Memphis, TN

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Desktop support manager • memphis tn

Last updated: 14 hours ago

IT Desktop Support- Memphis,Tennessee, USA (Dispatch/On Demand)

Axiom TechnologiesMemphis, Tennessee, United States of America
Part-time +1

Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate, rangin... Show more

Direct Support Professionals

Contemporary Community Solution LlcMemphis, TN, US
$13.25 hourly
Part-time

Cotemporary Community Solution Is HIRING!!!!  WEEKENDS 7p-7a (SAT & SUN).In this role, you will make a difference in the lives of seniors and people with disabilities by enhancing their quality... Show more

Floor Support

Royal Furniture CompanyMemphis, TN, US
$13.50 hourly
Full-time

The Floor Person/Day Porter position requires lifting, loading, unloading, and assembling furniture.In addition, individual will perform cleaning and basic maintenance duties to ensure a clean and ... Show more

Account Manager Inbound/Call Support (Bilingual)

nexAir, LLCMemphis, TN, United States
Full-time

Account Manager Inbound/Call Support (Bilingual).Corporate Memphis, TN 38104, USA.Specific Job Responsibilities:.Able to manage and assume responsibility for a high-volume of inbound calls and ema... Show more

Store Support

Home Depot (Retail)Memphis, TN, United States
Full-time

Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assistin... Show more

Direct Support Professional

Mid-South Care ServicesMemphis, TN, USA
$13.00 hourly
Full-time
Quick Apply

The Direct Support Professional with work with clients in home and community based settings.The DSPs will help with all activities of daily living.Must have an empathic attitude toward care of pers... Show more

Direct Support Professional

PEOPLES CHOICE LLCMemphis, TN, US
Part-time

We are seeking a compassionate, reliable, and experienced.Direct Support Professional (DSP).The DSP plays a vital role in promoting independence, dignity, and overall well-being while ensuring the ... Show more

Sales Support Representative- Industrial

FergusonMemphis, TN, United States
$18.71 hourly
Full-time

Since 1953, Ferguson has been a source of quality supplies for a variety of industries.Together We Build Better infrastructure, better homes and better businesses.We exist to make our customers' co... Show more

Driver Support Representative

WernerWest Memphis, Arkansas, US
Full-time

The Driver Support Representative is responsible for ensuring that all drivers have a positive, organized, and thorough experience at the terminal.This position will serve as the driver’s liaison f... Show more

IT Support Specialist

VitalsearchgroupMemphis, Tennessee, United States
Full-time
Quick Apply

This role supports internal users with account access, healthcare applications, EMR/EHR systems, email, VPN, connectivity, and basic hardware/software issues in a HIPAA-regulated environment.The id... Show more

Client Support Engineer

PDS Inc, LLCmemphis, TN, US
Full-time
Quick Apply

Identify, manage, escalate, and resolve technical issues.Install and configure software, print drivers, utilities, etc.Troubleshoot all information technology issues, including software, hardware, ... Show more

Medical Support Assistant

US Department of Veterans AffairsMemphis, TN, United States
$37.00 hourly
Full-time +1

VA offers a comprehensive total rewards package: Total Rewards of a Allied Health Professional Medical Support Assistants will be assigned to interested facilities throughout VHA and may be permane... Show more

Customer Support Representative

Clarke Power Services Inc.Memphis, TN, United States
Full-time

Customer Service Representative.Customer Service Representative Up to $30, depending upon experience Day shift: Mon-Fri Up to $1,500 sign on bonus.When you work with Clarke, you are working with an... Show more

Territory Support Specialist

Hulcher ServicesMemphis, TN, United States
Full-time

Hulcher Services is seeking a motivated and success-driven Territory Support Specialist.You will play a vital role in prospecting, identifying, and securing opportunities by selling diversified ser... Show more

 • New!

Direct Support Professional (DSP)

Capitol City Residential Health CareMemphis, TN, USA
$15.68 hourly
Part-time
Quick Apply

Direct Support Professional - PRN.Immediate positions available - Memphis, TN Area $15.The primary purpose of the Direct Support Professional is to support individuals with intellectual and develop... Show more

Desktop Support

The Judge GroupMemphis, TN
$20.00 hourly
Full-time

Our client is currently seeking a Desktop Support.Good knowledge and hands-on experience in Windows operating system (Win XP, 7, 10 & 11).Should you know PowerShell scripting to automate some of th... Show more

Property Support

Makowsky Ringel Greenberg, LLCMemphis, TN, US
Full-time +1
Quick Apply

Makowsky Ringel Greenberg is seeking experienced leasing and/or apartment management professionals for a full-time property support position.Property support personnel move to different apartment c... Show more

Customer Support Representative

ABBMemphis, Tennessee, United States of America
Full-time

You’ll be empowered to lead, supported to grow, and proud of the impact we create together.Join us and help run what runs the world.In this role, you will have the opportunity to act as the first p... Show more

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IT Desktop Support- Memphis,Tennessee, USA (Dispatch/On Demand)

IT Desktop Support- Memphis,Tennessee, USA (Dispatch/On Demand)

Axiom TechnologiesMemphis, Tennessee, United States of America
30+ days ago
Job type
  • Part-time
  • Temporary
Job description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at .

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are resolved promptly—either directly or by coordinating with other technicians—by triaging tickets, prioritizing tasks, and maintaining strong communication between IT and users.

Key Responsibilities:
Technical Support:

  • Provide on-site and remote support for desktops, laptops, printers, mobile devices, and related hardware/software.
  • Troubleshoot and resolve issues related to Windows, macOS, Office 365, networking, VPN, and other business-critical applications.
  • Assist with system setups, hardware deployment, and software installations.
  • Perform password resets, account unlocks, and basic user account administration.
  • Maintain documentation of technical procedures and known issues.

Dispatch & Coordination:

  • Monitor incoming support tickets and assign them based on priority, issue type, location, and technician availability.
  • Act as the central coordinator for all Desktop Support operations—ensuring efficient resource allocation.
  • Follow up on open tickets to ensure resolution and customer satisfaction.
  • Escalate complex or high-priority issues to senior engineers or other IT teams as needed.
  • Track SLA compliance and keep stakeholders informed of ticket status and updates.
  • Create shift handover reports and maintain accurate logs of ongoing issues.

Requirements:
Education & Experience:

  • Associate or Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
  • 1-2 years of hands-on experience in a desktop support or helpdesk environment.
  • Experience with dispatching or coordinating IT support is a strong plus.

Technical Skills:

  • Proficiency in supporting Windows and Mac OS environments.
  • Familiarity with Microsoft Active Directory, Exchange, and Office 365.
  • Experience with ITSM tools (e.g., ServiceNow, Jira, Remedy, Zendesk).
  • Understanding of networking basics (TCP/IP, DNS, DHCP, VPN).

Preferred Certifications:

  • CompTIA A+, Network+, or Security+
  • Microsoft Certified: Modern Desktop Administrator Associate
  • ITIL Foundation (for process-oriented environments)

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @