Director of customer service Jobs in Madison, WI
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Director of customer service • madison wi
Last updated: 7 days ago
Zendesk is seeking a dynamic and experienced Director of IT Customer Service and Support to lead and develop a high-performing team dedicated to supporting critical customer-facing processes, speci...Show moreLast updated: 20 days ago
CFS is partnered with a company who is seeking a.This role offers the opportunity to influence strategic decisions and lead a high-performing team in a mission-driven organization.This individual w...Show moreLast updated: 9 days ago
In their role, the Director of Nursing (DON) is accountable for developing and implementing nursing policies and procedures that align with best practices and meet regulatory requirements.They work...Show moreLast updated: 19 days ago
The Director of Nursing will lead the oversight of the delivery of care and overall quality of services provided by our agency, and to participate in the training and supervision of direct care sta...Show moreLast updated: 29 days ago
Join a fun, fast-paced team and make your mark! At Topgolf, we believe in the unlimited power of play to drive fun, connection, and innovation.
Whether you work behind the scenes or directly engage ...Show moreLast updated: 30+ days ago
Director of Treasury and Investor Relations (41561).Our client is an organization in the Madison area looking for a.Director of Treasury and Investor Relations.
Our client is looking for someone wit...Show moreLast updated: 30+ days ago
At Hy-Vee, our people are our strength.We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers an...Show moreLast updated: 30+ days ago
As our Director of Marketing, you'll own and drive the company's branding, lead generation efforts, and marketing strategy.
This is a senior leadership role ideal for a self-starter with proven expe...Show moreLast updated: 30+ days ago
American Oversight is a nonpartisan, nonprofit watchdog that advances truth, accountability, and democracy by enforcing the public's right to government records.
We use multiple tools, backed by agg...Show moreLast updated: 30+ days ago
Cerence AI is the global leader in AI for transportation, specialized in building AI and voice-powered companions for cars, two-wheelers, and more, helping drivers enhance their in-car experience w...Show moreLast updated: 30+ days ago
The Wikimedia Foundation, the non-profit that hosts Wikipedia and its sister projects, is seeking a deeply technical, outcome-oriented Director of Data to lead our work across data engineering, sea...Show moreLast updated: 30+ days ago
Role : Food Service Director / Dining Services Director / Dining Services Manager / Dining Account Manager / Dining Services Department Manager.
Join Healthcare Services Group (HCSG) as a Food Servic...Show moreLast updated: 30+ days ago
This Jobot Job is hosted by : Alec Davis.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary : $130,000 - $175,000 per year.Come make an impact with an ...Show moreLast updated: 7 days ago
The Director Of Operations is accountable for overseeing and optimizing all daily operations relating to third-party logistics (3PL), order workflow and fulfillment, inventory management, end-to-en...Show moreLast updated: 30+ days ago
Director In Acxiom's Adobe Practice.As a Director in Acxiom's Adobe Practice, you will lead a Practice area while also leading client-facing teams delivering transformative projects that drive mean...Show moreLast updated: 30+ days ago
Have you consistently inspired and.Do you thrive in fast-paced, client-centric environments where leadership, strategy, and execution intersect? If the answer is yes, we invite you to elevate your ...Show moreLast updated: 30+ days ago
The Director of Communications will drive brand and categorical awareness through paid, owned, and earned channels.This person will work to transform our mission and product offerings into relevant...Show moreLast updated: 18 days ago
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show moreLast updated: 30+ days ago
At Hy-Vee our people are our strength.We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and...Show moreLast updated: 30+ days ago
Director, Customer Service IT
ZendeskMadison, WI, United StatesFull-time
- Promoted
Director of Accounting
CFSMadison, Wisconsin, United StatesFull-time
Director of Nursing
WellpathMadison, WI, USFull-time
Director of Nursing
BrightStar CareMadison, WI, USFull-time
- Promoted
Director of Operations
TopgolfMadison, WI, USFull-time
- Promoted
Director of Treasury
Truity PartnersMadison, WI, USFull-time
- Promoted
Customer Service
Wisconsin StaffingMadison, WI, USFull-time
- Promoted
Director of Marketing
NightOwl ConsultingMadison, WI, USFull-time
- Promoted
Director of Investigations
American OversightMadison, WI, USFull-time
- Promoted
Director of AI
CerenceMadison, WI, USFull-time
- Promoted
Director of Data
WikimediaMadison, WI, USFull-time
Director of Dining Service
Healthcare Services Group, Inc.Verona, WI, USFull-time
- Promoted
Director of Finance
JobotMadison, WI, USFull-time
- Promoted
Director of Operations
ePromosMadison, WI, USFull-time
- Promoted
Director of Consulting
AcxiomMadison, WI, USFull-time
Director of Sales & Customer Success (Insurance)
Understory, Inc.Madison, WI, USFull-time
- Promoted
Director of Communications
PPLSIMadison, WI, USFull-time
- Promoted
Customer Service
LowesMadison, WI, United StatesFull-time
- Promoted
Customer Service
Hy-VeeMadison, WI, USFull-time
- live in nanny (from $ 35,750 to $ 234,000 year)
- senior structural engineer (from $ 145,500 to $ 227,600 year)
- lead software engineer (from $ 137,501 to $ 223,950 year)
- technical program manager (from $ 115,060 to $ 221,400 year)
- engineering director (from $ 135,338 to $ 220,650 year)
- consulting (from $ 126,563 to $ 218,000 year)
- urgent care (from $ 50,000 to $ 215,000 year)
- nurse practitioners (from $ 36,000 to $ 212,325 year)
- nuclear engineer (from $ 146,450 to $ 204,750 year)
- chief engineer (from $ 135,000 to $ 202,500 year)
- Washington, DC (from $ 42,324 to $ 250,000 year)
- New Orleans, LA (from $ 101,875 to $ 195,000 year)
- New York, NY (from $ 107,081 to $ 195,000 year)
- West Valley City, UT (from $ 99,696 to $ 176,500 year)
- Salt Lake City, UT (from $ 91,229 to $ 175,000 year)
- Lincoln, NE (from $ 172,189 to $ 175,000 year)
- Grand Rapids, MI (from $ 112,500 to $ 166,095 year)
- Los Angeles, CA (from $ 115,000 to $ 162,500 year)
- Omaha, NE (from $ 137,575 to $ 160,100 year)
- Chicago, IL (from $ 98,750 to $ 151,270 year)
The average salary range is between $ 90,000 and $ 170,000 year , with the average salary hovering around $ 115,000 year .
Director, Customer Service IT
ZendeskMadison, WI, United States20 days ago
Job type
- Full-time
Job descriptionLead with Exceptional Service : Continuously strive to exceed the expectations of our stakeholders. Deliver the Simplest Solution : Focus on simplicity and effectiveness. Take Pride in Our Work : Exhibit ownership of your deliverables. Care for Each Other : Foster an inclusive team environment. Education : Bachelors degree in Business, Information Technology, or a related field; an MBA or relevant certification is preferred. Experience : 10+ years of experience in IT customer service, support operations, or related roles, including at least 5 years in a leadership capacity. Technical Expertise : Proven experience and knowledge of customer service and support applications supporting OTR processes. AI Acumen : Demonstrated ability to meaningfully apply AI to creatively solve business and technical problems. Team Development : Demonstrable experience in building and developing high-performing, globally distributed teams. Problem?Solving Skills : Excellent problem?solving, organizational, and project management skills. Interpersonal Skills : Strong interpersonal and communication skills. Agility : Experience driving scalability in fast?paced, high?growth environments. Change Management : Proven ability to drive change and manage complex projects.
Join to apply for the Director, Customer Service IT role at Zendesk
Zendesk is seeking a dynamic and experienced Director of IT Customer Service and Support to lead and develop a high-performing team dedicated to supporting critical customer-facing processes, specifically focusing on the Onboard to Renew (OTR) value stream. The ideal candidate will possess a strong background in customer service technology, have extensive experience delivering business impacting technology, experience deploying and designing AI solutions, and foster collaboration across diverse teams and geographies. This role will also own the technological implementation of Zendesk, our flagship product, for internal use.
What Youll Be Doing
- Team Leadership : Lead, mentor, and develop IT teams that support customer service and support applications and processes related to Onboard to Renew. Foster a collaborative culture to encourage high performance across geographically distributed teams.
- Business Partnership : Serve as a strategic advisor to business leaders worldwide, ensuring that technology solutions align closely with company objectives.
- System Oversight : Ensure seamless operation, integration, and enhancement of customer service and support applications to meet changing business needs.
- AI Integration & Value Stream Enhancement : Assist our business partners to design and implement scalable, efficient customer service and support processes, with a strong focus on leveraging AI solutions.
Core Values
What You Bring To The Role
If you are a visionary leader passionate about customer service processes and technology, we invite you to apply and join our vibrant team at Zendesk!
Why Join Us
We celebrate diversity and inclusion as essential components of innovation and success. Step into a role that not only challenges you but also drives meaningful impact within our customer service and support operations.
The US annualized base salary range for this position is $166,000.00-$248,000.00. This position may also be eligible for bonus, benefits, or related incentives.
Hybrid Work Experience
In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebrationwhile also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week.
The Intelligent Heart Of Customer Experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Equal Opportunity Employer
Zendesk is an equal opportunity employer, committed to cultivating an inclusive environment where all employees can thrive. If you are based in the United States and would like more information about your EEO rights under the law, please click here. We are an AA / EEO / Veterans / Disabled employer.
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