Director talent management Jobs in Cleveland, OH

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview :

The Director, Vendor Management is responsible for leading and optimizing the vendor strategy and ensuring that all vendors meet company standards, contractual obligations, and regulatory requirements. This role develops procedures and policies for the onboarding, compliance, performance management, and offboarding of vendors. The Director, Vendor Management also collaborates with internal teams and external partners to drive continuous improvement in vendor performance, quality, and operational efficiency.

Job Responsibilities :

• Oversee the vendor management team processes, including onboarding, compliance tracking, performance documentation and ongoing process improvement.
• Develop, update, and maintain the Vendor Management Standard Operating Procedures (SOPs), process documentation, and job aids to support efficient and compliant business operations.
• Evaluate and improve the Third Party Management System to streamline onboarding, risk assessments, due diligence, and ongoing monitoring processes.
• Collaborate with stakeholders to identify system gaps and implement enhancements.
• Stay current with legal and regulatory changes as it pertains to Vendor Management to ensure contracts remain compliant, collaborating with Legal and Compliance teams.
• Oversee vendor management audit readiness and respond to regulatory reviews related to third-party risk.

Qualifications and Skills :

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package : https : / / mycrosscountrybenefits.com

California residents : Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD / FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org