Implementation analyst Jobs in Naperville, IL

Salary Range: $50,000.00 to $65,000.00

Location

Naperville, IL This position will follow a hybrid work-from-home/office model with at least three days in the office weekly

Role Summary

This role is a key member of the Equipment Control (EQC) team, supporting ONE's strategic growth. The Equipment Analyst fully understands daily EQC operations and applies that operational knowledge to manage assigned areas while proactively identifying automation opportunities. By leveraging these opportunities, the analyst creates improved tools and streamlined processes to enhance overall team efficiency. The role supports the design, implementation, and maintenance of operational tools, reports, and workflows for regional teams and the broader EQC organization.

In addition to core EQC functions—managing Looker reporting and acting as a liaison with the Data COE and ICT—this position bridges operational expertise with advanced technical analytics. The role leverages analytical competencies to lead EQC in adopting Artificial Intelligence (AI) solutions, prompt engineering standards, and automation tools to streamline daily functions and optimize cost efficiency. The analyst collaborates with other analysts to review digital solutions across teams, eliminating silos and creating enterprise-level tools for North America EQC.

Additional Responsibilities

EQC Operations & Data Analytics Management

• Manage and maintain the fleet to support export demand and empty loadback operations.

• Apply advanced data modeling and visualization techniques to structure complex operational datasets into self-service BI dashboards using Looker, LookML, and the ONE Data Model to support regional and global Key Performance Indicators (KPIs).

• Evaluate operational metrics to identify trend anomalies, cost-reduction opportunities, and equipment balance and operational inefficiencies.

• Oversee inventory spreadsheets and report structures to maintain high data integrity.

AI Adoption & Workflow Automation

• Champion department-wide adoption of AI tools and automation.

• Develop structured AI notebooks and automated inquiry solutions to process unstructured operational documents and aggregate large datasets, accelerating strategic operational planning.

Process Optimization & Cross-Group Collaboration

• Translate complex EQC business needs into technical reporting requirements using structured requirements-gathering methods.

Provide ongoing training, upskilling, and support to end users across the organization on newly developed Looker dashboards, Google Workspace integrations, and AI productivity tools.

Core Required Skills and Competencies

Data Analytics & BI Skills

• Critical Thinking & Analysis: Ability to solve complex logistics problems, including cost savings optimization, aging reduction, and cost variance analysis.

• Data Governance & Integrity: Strong grasp of metadata management, data accuracy standards, and spreadsheet modeling (Google Sheets and MS Excel advanced formulas/pivots).

• Requirements Gathering: Skill in translating departmental operational pain points into technical documentation and digital solutions.

AI Engineering & Technology

• AI Tool Proficiency: Operational fluency with Gemini AI tools, custom Gems, and NotebookLM for data synthesis and workflow streamlining.

• Prompt Engineering: Practical mastery of prompt engineering principles to optimize model outputs.

• Workflow Automation & Governance: Familiarity with workflow automation and registering internal AI tools per company governance guidelines.

Soft Skills & Leadership

• Communication & Presentation: Ability to effectively present data-driven recommendations and strategic reports to key stakeholders.

• Adaptability & Initiative: Self-starter mindset with strong multitasking, prioritization, and organizational skills.

• Mentorship & Collaboration: Passion for teaching and guiding peers in adopting new digital workflows and analytical tools.

Function Specific Skills

• Proven capability to analyze operational data, troubleshoot process bottlenecks, and execute root-cause problem solving.

• Strong knowledge of EQC operational systems, including high proficiency in OPUS and Looker platforms.

Required Minimum Years Experience

1+ year of relevant functional and industry experience

Required Minimum Education

Bachelor’s degree preferred

Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At Ocean Network Express, we strive toward high-level results for all our employees and pride ourselves on identifying opportunities for internal movement and advancement of proven talent. If you’re interested in a career in the global transportation industry and are looking for growth and advancement opportunities, we encourage you to apply. We enjoy meeting candidates who are persistent in their own professional development.

ONE NA follows a hybrid work schedule requiring employees to work 3 days in the office (i.e. Tuesday, Wednesday, Thursday) and 2 days remote each week.

Salary commensurate with experience means your pay will be directly proportional to your background, skills, and qualifications.

What we offer:

• Opportunities available with hybrid working arrangements

• Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan

About Ocean Network Express (ONE)

Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha (“K” LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world’s sixth-largest container carrier with a fleet size of approximately 1.91 million TEU. Operating more than 240 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of the Premier Alliance, a global ocean carrier consortium.

For more information, please visit www.one-line.com

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