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Outreach specialist Jobs in Boston, MA

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Outreach specialist • boston ma

Last updated: 4 hours ago
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Outreach Specialist

Outreach Specialist

Pine Street InnBoston, MA, US
Full-time
SCHEDULE : 40 hours, Monday – Friday, evenings and weekends (only as needed during inclement weather and as directed by program needs). DEO (Salary ranges provided are based on relevant experie...Show moreLast updated: 30+ days ago
  • Promoted
Street Outreach Specialist

Street Outreach Specialist

Bridge Over Troubled WaterBoston, MA, US
Full-time
The Street Outreach Specialist.Principle duties occur in the field, on the streets, where homeless and at-risk youth gather, some duties will be performed at Bridge headquarters.Street outreach inv...Show moreLast updated: 30+ days ago
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Preventive Care Outreach Specialist

Preventive Care Outreach Specialist

Salem Hospital NSMCSomerville, MA, US
Full-time
Under direction, receives incoming communication and online requests from both patients and referring providers interested in accessing care. Performs patient registration, and scheduling processes....Show moreLast updated: 30+ days ago
Outreach & Engagement Manager

Outreach & Engagement Manager

Pomelo CareBoston, MA, US
Full-time
Pomelo Care is a multi-disciplinary team of clinicians, engineers and problem solvers who are passionate about improving care for moms and babies. We are transforming outcomes for pregnant people an...Show moreLast updated: 8 days ago
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Bilingual Outreach Specialist (Spanish, Haitian Creole, or Portuguese)

Bilingual Outreach Specialist (Spanish, Haitian Creole, or Portuguese)

Fenway HealthCambridge, MA, US
Full-time
While opioid-related overdose fatalities have been declining overall in Massachusetts, BIPOC and Latinx communities are seeing dramatic surges in overdose fatalities. At the same time, many PWUD (pe...Show moreLast updated: 3 days ago
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COMMUNICATIONS AND OUTREACH SPECIALIST, Global Development Policy Center

COMMUNICATIONS AND OUTREACH SPECIALIST, Global Development Policy Center

InsideHigherEdBoston, Massachusetts, United States
Full-time
COMMUNICATIONS AND OUTREACH SPECIALIST, Global Development Policy Center.COMMUNICATIONS AND OUTREACH SPECIALIST, Global Development Policy Center. The salary of the finalist selected for this role w...Show moreLast updated: 2 days ago
Youth & Family Outreach Specialist

Youth & Family Outreach Specialist

Riverside Community CareNeedham, MA, US
Full-time
We make a difference- in your community and in your career.Outreach Specialist - Youth & Family.Exciting opportunity to join Riverside Community Care as an Outreach Specialist! .In this vi...Show moreLast updated: 18 days ago
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Physician Liaison / Outreach Coordinator

Physician Liaison / Outreach Coordinator

OptiMindHealthMedford, MA, United States
Part-time
Physician Liaison / Outreach Coordinator.Position Requirement : Part-Time.Join a leading clinician-led behavioral health company today! OptiMindHealth (OMH) is expanding and seeking compassionate pr...Show moreLast updated: 30+ days ago
Reentry Outreach Specialist

Reentry Outreach Specialist

Casa EsperanzaBoston, Massachusetts, United States, 02119
Full-time
Boston and the Merrimack Valley.Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and...Show moreLast updated: 9 days ago
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Community Outreach Manager

Community Outreach Manager

Blueprint Creative GroupBoston, MA, United States
Full-time
You must be Massachusetts-based.Direct emails will be ignored and disqualified.Blueprint Creative Group is a strategic communications agency supporting state, local, and federal government agencies...Show moreLast updated: 30+ days ago
Outreach Phlebotomist Float

Outreach Phlebotomist Float

Massachusetts General HospitalSwampscott, MA, United States
Full-time
Under the direction of the Phlebotomy Coordinator(s), the Operations Manager, and the Phlebotomy Manager, Phlebotomists perform a variety of support services to the laboratory and provide phlebotom...Show moreLast updated: 2 days ago
Outreach Worker

Outreach Worker

VinfenWest Roxbury, MA
Part-time
Schedule : Mon, Sat 10am-3pm, Flexible Schedule.As an Outreach Worker, you will provide high quality, direct case management services to the individuals Vinfen supports. Your support and instruction ...Show moreLast updated: 30+ days ago
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Private Attorney Outreach Partner

Private Attorney Outreach Partner

Public CounselBoston, MA, US
Full-time
Private Attorney Outreach Partner.The Committee for Public Counsel Services, the public defender agency for Massachusetts, is seeking candidates for a Private Attorney Outreach Partner to serve as ...Show moreLast updated: 29 days ago
Mobile Homeless Outreach Specialist

Mobile Homeless Outreach Specialist

Action for Boston Community Development, Inc., (ABCD)Malden, Massachusetts, United States
Full-time +1
Quick Apply
Responsible for identifying unsheltered homeless individuals in the Malden, Medford, Everett and Chelsea areas through direct street outreach activities and through community referrals from mental ...Show moreLast updated: 26 days ago
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Outreach Clinician

Outreach Clinician

Boston Public Health CommissionBoston, MA, United States
Full-time
Works to help BPHC advance as an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy. Creates a positive, supportive, and compassionate culture and envir...Show moreLast updated: 30+ days ago
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Hospice Outreach Representative

Hospice Outreach Representative

Amedisys IncBoston, MA, US
Full-time
Are you looking for a rewarding career as a hospice liaison? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.The id...Show moreLast updated: 4 hours ago
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Prevention Outreach Coordinator

Prevention Outreach Coordinator

The Second StepNewton, MA, US
Full-time
Mission : Helping survivors of domestic violence heal and thrive in safe and supportive communities.Hours : Full-time (40 hours / week) Monday-Friday. This position will work a flexible, hybrid schedule...Show moreLast updated: 11 days ago
Spanish Medical Interpreter Outreach

Spanish Medical Interpreter Outreach

Mass General BrighamRevere, Massachusetts, USA
Full-time
Site : The General Hospital Corporation.Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance...Show moreLast updated: 20 days ago
  • Promoted
Mobile Homeless Outreach Specialist

Mobile Homeless Outreach Specialist

Action for Boston Community DevelopmentMalden, MA, US
Permanent
Through our offices in Boston and Malden, ABCD's Housing and Homelessness Prevention Department supports people in their search and works to prevent families from entering homelessness by provi...Show moreLast updated: 30+ days ago
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Outreach Specialist

Outreach Specialist

Pine Street InnBoston, MA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

SCHEDULE : 40 hours, Monday – Friday, evenings and weekends (only as needed during inclement weather and as directed by program needs)

Pays Starting at $23.48 - $30.00 per hour DEO (Salary ranges provided are based on relevant experience and skill set)

LOCATION : 105 Chauncy St and community-based work on the streets of Boston

SUMMARY OF THE POSITION :

The Outreach Specialist will provide outreach, engagement, and case management services to street sleeping individuals in the city of Boston. This includes the identification of chronically homeless individuals, assessment, service planning, referrals for substance abuse / health / mental health care, and housing placement for targeted clients sleeping on the streets of Boston as part of a two person team. The Outreach Specialist will assess individuals on the streets, assisting with identifying the appropriate level of service need and diverting individuals from homelessness whenever possible. The Outreach Specialist will work closely with the Coordinated Access System to match chronically homeless individuals with needed services and a housing pathway.

All Outreach Specialist will possess and exhibit the following competencies in their roles;

Client Focus : Provides service excellence to guests. Responds to needs in a timely, professional, helpful, and courteous manner. Keeps guests up to date on progress of services they are receiving and changes that affect them. Appropriately prioritizes needs of guests.

Attention to Detail : Works in a conscientious, consistent, and thorough manner. Demonstrates clear understanding of documentation requirements for the Outreach Specialist role and maintains current, accurate documentation.

Motivating Clients : Inspires guest commitment to their own development toward autonomy and independent living. Looks for and uses intervention techniques, including motivational interviewing and solution-focused discussions. Acknowledges achievements. Helps guests identify their long-term plans and goals. Maintains and communicates a positive, yet realistic outlook. Uses a variety of approaches to energize and inspire.

Requirements :

EDUCATION / TRAINING :

REQUIRED :

  • High School Diploma or GED,

AND

  • Minimum of 2 years’ experience working with a homeless population and experience delivering community-based case management services to individuals with SUD, COD and SMI
  • Valid MA driver’s license in good standing and an acceptable driving record
  • OR

  • A minimum of an Associate Degree or 60 college credits in a human services field or,
  • LADC or,
  • CADC or,
  • One year experience working with a homeless population and experience delivering community- based case management services to individuals with SUD, COD and SMI
  • Valid MA driver’s license in good standing and an acceptable driving record
  • KNOWLEDGE / EXPERIENCE :

    REQUIRED :

  • Minimum of one year recovery counseling or case client services to a complex and vulnerable population
  • High degree of cultural sensitivity and ability to work effectively with diverse people and situations
  • PREFERRED :

  • Experience with HMIS systems or customer databases
  • Strong demonstrated experience in readily applying both motivational interviewing and stage of change work.
  • Training in and / or experience providing services to racial, cultural and ethnically diverse populations
  • Knowledge of Stage of Change work as it relates to addiction & MH with individuals experiencing substance abuse, mental illness, trauma, homelessness and / or other complex disorders
  • Bilingual (English / Spanish, English / Haitian-Creole) strongly preferred
  • PHYSICAL ABILITIES / SKILLS :

    REQUIRED :

  • Ability to stand for extended periods of time
  • Ability to lift up to 25 pounds (assisting in physically lifting clients / containers)
  • Ability to stretch and bend
  • Ability to respond safely and quickly in case of emergency situations
  • Ability to travel to and access multiple sites on the streets and within the community
  • Ability to work at a computer for extended periods of time and communicate by telephone
  • Must be able to drive a PSI vehicle for work
  • MENTAL ABILITIES / SKILLS :

    REQUIRED :

  • Highly developed interpersonal and effective communication skills
  • Excellent organizational, communication, and interpersonal skills; the ability to balance many competing demands.
  • The ability to maintain a solution focus in all situations encountered.
  • Highly developed professional boundaries and ethical standards
  • Demonstrated knowledge of and sensitivity and cultural competency around issues related to homelessness, trauma, mental illness, addiction, and diverse vulnerable populations
  • History of effectively working in a team-oriented workplace
  • WORKING CONDITIONS :

  • 65% of the time outreach specialist will be spent outdoors in all types of weather, with much of the time spent walking, standing, or bending
  • 35% of the time the outreach specialist will be working at their desk
  • ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO :

    Case Management / Motivation of Client

  • Actively manage an assigned caseload of chronically homeless, street-sleeping clients with the goal of securing housing, related benefits, and services needed to retain housing and empower clients towards greater self–sufficiency.
  • Maintain a solution focus in all situations.
  • Provide high quality, culturally sensitive, intensive case management while utilizing the evidence-based approaches of motivational interviewing, trauma-informed care, and harm reduction.
  • Provide outreach, engagement, and case management on the streets of Boston as well as in the office.
  • Utilize Trauma-Informed Care when interacting with clients, along with motivational interviewing skills and a Stages of Change framework, to aid clients towards positive outcomes.
  • Assess clients on their vulnerability, chronicity, substance abuse issues, mental health symptoms, legal issues, health care, employment and income, independent living skills, and community engagement using to guide frequency and type of case management intervention.
  • Provide advocacy services with community agencies and other available and appropriate resources, with the goal of supporting each client’s personal growth, enhanced independence and access to housing and external services.
  • Demonstrate initiative in exploring existing and potential resources through the development of positive working relationships with service providers in the Greater Boston community.
  • Actively participate in referrals and aftercare / discharge planning to and from treatment programs when appropriate.
  • Work with clients to create and implement client-centered, strength-based individualized plans that have a housing and safety focus.
  • Completing triage assessments to divert persons from homelessness and identifying needed services and a housing pathway upon completion of triage assessment.
  • Work closely with internal and external agencies on housing pathways through the Coordinated Access System towards getting clients off the streets and into housing.
  • Ensure that coordination of services occur in all housing placements.
  • Attention to Detail / Documentation

  • Maintain accurate written records and documentation in accordance with program standards including, but not limited to : individualized plans; guest charts; incident reports; detailed case notes; referrals; and third party billing when applicable. Maintain HMIS records in a timely and accurate fashion and contribute to Annual Progress Reporting when needed.
  • Document all hazardous incidents and intervening appropriately in any unsafe situation.
  • Adhere to all documentation and policy requirements of contractors, authorities and community partners (i.e. Boston Housing Authority, City of Boston, Metro Housing, etc.).
  • Organizational Responsibilities

  • Participate in Outreach team events and activities, contributing positively to daily huddles, case conferences and collaborations with third parties when appropriate.
  • Consistently identify unsafe or potentially unsafe situations and intervene appropriately to maintain a safe and secure environment for self and others.
  • Through daily work, promote a safety-conscious, respectful working environment. Consistently follow PSI and shelter safety policies and procedures.
  • Adhere to TB-testing procedures and complete OSHA trainings.
  • Attend mandatory NARCAN\ Naloxone trainings and administer it to clients as needed.
  • Maintain current certification and attend mandatory trainings in CPR and First Aid and administer life-saving aid to clients as needed.
  • Adhere to the Organization’s mandatory training requirements including CPI, CPI refresher courses, Trauma-Informed Care, and any other training required by program management.
  • Drive and maintain eligibility to drive PSI vehicles.
  • The Outreach Specialist will respond to City of Boston 311 calls in all of Boston proper, Jamaica Plain, Roxbury, Mattapan, East Boston, and Logan International Airport. This position will pair up in teams of at least two staff members and utilize the Pine Street Inn vehicles as needed to adequately cover the Greater Boston Area. This position will work closely with program management and the OVAN supervisors to ensure good communication, and coordination of services occurs in response to city and neighborhood requests for services.
  • Outreach Specialists are considered essential employees under PSI’s weather emergency policy, reporting for work regardless of adverse weather conditions.
  • Other duties as assigned in order to meet the needs of the organization during pandemics, other public health emergencies, and weather emergencies.
  • INTERNAL CANDIDATES APPLYING FOR THIS POSITION, PLEASE SUBMIT A PROMOTION / TRANSFER APPLICATION TO THE HUMAN RESOURCES DEPARTMENT WITHIN 10 DAYS OF POSTED DATE.

    Pine Street Inn is an Equal Opportunity / Affirmative Action Employer.