Enterprise Program Coordinator
Anaheim-CL Branch - Anaheim, CA 92808
Overview
Salary Range $34.00 - $41.00 Hourly
Description
Role Overview
The Program & Project Coordinator supports enterprise initiatives by coordinating project activities, maintaining visibility into implementations and operational programs, and ensuring initiatives progress efficiently from planning through delivery.
While this is a remote position, the role supports a team based in California and requires Pacific time zone hours and occasional travel for planning sessions, team collaboration, and key initiatives.
This role works cross-functionally with Mortgage Technology, Operations, Finance, Compliance, Marketing, Analytics, and external vendors to support system implementations, integrations, and strategic initiatives. The position plays a key part in ensuring projects move forward efficiently by maintaining visibility into plans, tracking deliverables, supporting executive reporting, and providing operational and coordination support to the SVP, Programs & Enterprise Operations.
Key Responsibilities
Project & Implementation Coordination
- Support coordination of enterprise initiatives including system implementations, integrations, and vendor-related projects
- Maintain and track project plans, timelines, milestones, and deliverables across multiple initiatives
- Follow up with stakeholders to ensure tasks are progressing and deadlines are met
- Identify, track, and escalate risks, delays, and dependencies
Program Tracking & Visibility
- Maintain centralized dashboards and tracking tools (e.g., Smartsheet, JIRA, or similar)
- Ensure accurate, real-time visibility into project status, priorities, and resource alignment
- Support organization and prioritization of initiatives across departments
- Ensure consistency and integrity of data across reporting tools
Reporting & Executive Support
- Partner closely with the SVP, Programs & Enterprise Operations to support strategic priorities, operational coordination, and execution of key initiatives
- Develop and maintain reports and dashboards using Excel, Power BI, Smartsheet, and JIRA
- Compile status updates, summaries, and performance metrics for leadership
- Assist in preparation of executive presentations, board materials, and operational reporting
- Translate project data into clear, concise insights for leadership audiences
Communication & Cadence Management
- Establish and maintain communication cadence including status reporting, stakeholder updates, and leadership reporting cycles
- Coordinate and facilitate project meetings; document notes, decisions, and action items
- Ensure consistent follow-through on action items and next steps
- Maintain alignment and communication across cross-functional teams
Cross-Department & Vendor Coordination
- Serve as a coordination point between business teams, Mortgage Technology, Analytics, and vendors
- Support vendor implementations and track deliverables against internal timelines
- Ensure alignment between vendor activities and enterprise project plans
- Organize and maintain documentation related to projects and vendor initiatives
Operational & Strategic Support
- Provide ad hoc support to the SVP, Programs & Enterprise Operations on strategic initiatives and operational priorities
- Assist with special projects and evolving business needs
- Support continuous improvement of project tracking, reporting, and communication processes
Preferred Experience
- Experience in financial services, mortgage, fintech, or regulated industries
- Exposure to system implementations, integrations, or enterprise programs
- Experience supporting executive reporting, dashboards, or board materials
Key Competencies
- Project tracking and execution discipline
- Data analysis and reporting accuracy
- Cross-functional coordination and accountability
- Communication and stakeholder management
- Problem-solving and adaptability
Qualifications
Qualifications
- Bachelor's degree or equivalent experience in business, operations, or related field
- 2+ years of experience in project coordination, program support, or operations
- Strong proficiency in Excel; experience with Power BI, Smartsheet, and JIRA preferred
- Excellent organizational, analytical, and time management skills
- Strong attention to detail and ability to manage multiple priorities
- Effective communication and stakeholder coordination skills