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Support engineer Jobs in West Jordan, UT

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Support engineer • west jordan ut

Last updated: 5 days ago

Yardi Support Engineer

outcode softwareDraper, UT, US
Full-time

Outcode Software plays a critical leadership role in bridging the gap between technical support, database administration, and product implementation.This position requires deep expertise in the.SQL... Show more

Direct Support Professional

cornerstone caregivingHolladay, Utah, United States
Full-time

Morning (7a-2p), Afternoon (11a-3p, 2p-9p), Night (4p-10p)​​​​​​​.Welcome to Cornerstone Caregiving!.We are a non-medical home care company dedicated to helping our clients maintain their independe... Show more

Commercial Support Coordinator

fortis bankMidvale, UT, United States
Full-time

Commercial Support Coordinator.The Commercial Support Coordinator serves as an ongoing contact for clients, helping them collect and complete any necessary documents through the loan process.The ro... Show more

Supervisor, Support Services

university utah healthWest Valley City, UT, United States
Full-time

University Of Utah Health Job Position.As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and educatio... Show more

Floating Support Teacher

here we grow early learning centerDraper, Utah, United States
$12.00–$16.00 hourly
Part-time
Quick Apply

Make a Difference Every Day - Wherever You're Needed Most!.If you're flexible, friendly, love working with children, and don't mind rolling up your sleeves to help wherever you're needed, this is t... Show more

Pharmacy Technician - Pharmacy Support ICC

associated food storesSalt Lake City, Utah, United States, 84119
$16.00–$25.00 hourly
Full-time

Comprehensive benefits offering (health, dental, vision, life, 401(k), PTO, unique team member perks and discounts (10% off groceries!)).Pharmacy Support Specialists provide phone support, data ent... Show more

Direct Support Professional

chrysalisRiverton, UT, US
$15.00–$17.75 hourly
Full-time
Quick Apply

Position Summary: Chrysalis is a company that provides a variety of support services for at-risk adults and/or juveniles that have developmental and intellectual disabilities.These individuals may ... Show more

Content Data Support Specialist

ancestryDraper, Utah, United States
$20.00–$25.86 hourly
Full-time

When you join Ancestry, you join a human-centered company where every person’s story is important.Ancestry®, the global leader in family history, connects everyone with their past so they can disco... Show more

Systems Administrator II - Storage Support

tap engineeringBluffsdale, UT, US
$83,000.00–$99,000.00 yearly
Full-time
Quick Apply

Position Overview TAP Engineering is seeking a System Administrator II - Storage Support in Bluffdale, UT to provide end-to-end support for complex, distributed computing and storage environments.T... Show more

Desktop Support Engineer

axiom technologiesUnited States of America, Utah, West Jordan
Part-time +1

Global IT Services partner supporting medium- to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate tasks,... Show more

Temporary Retail Sales Support

mauricesSandy, UT, United States
Part-time +1

Temporary Retail Sales Support.As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America.We inspir... Show more

Venue IT Support Representative

live nation worldwide West Valley City, UT, USA
Part-time

The US Concerts Technology team is looking for highly motivated, passionate, and enthusiastic individuals who are interested in providing on-site IT support at Live Nation events and venues across ... Show more

Administrative Assistant (Operations Support)

hk techSandy, Utah, United States
Full-time +1

Administrative Assistant (Operations Support).We are seeking a highly organized and detail-oriented Administrative Assistant to support our operations team.This full-time, on-site role (Monday–Frid... Show more

Retail Support Specialist

dsiSandy, UT, US
$26.00 hourly
Full-time
Quick Apply

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners.We're on the lookout for p... Show more

Medication Access / Patient Support Pharmacist

pharmacySouth Jordan, UT, USA
Full-time

Medication Access Pharmacist – Help Patients Start Therapy On Time | Remote Options Available.Serve as a patient advocate by navigating prior authorizations, insurance requirements, and financial a... Show more

Direct Support Staff

danville servicesRiverton, UT, United States
$16.00–$17.00 hourly
Full-time +1

Make a difference daily! Join our team and support adults with intellectual and developmental disabilities in living independent, meaningful lives in their own homes and day programs.Build relation... Show more

Residential Support Staff

phoenix recovery centerSouth Jordan, UT, US
Full-time

The Phoenix Recovery Center is looking to hire Full Time residential support staff members to join our team at our our Residential inpatient treatment facility.Support staff are to help maintain a ... Show more

Intake Project Support Specialist

aleracareSandy, Utah, United States, 84070
Full-time
Quick Apply

Pure Infusion is a fast-growing healthcare company and a leader in chronic-condition infusion therapy.We deliver a personalized, private, and meaningful infusion experience for patients who often n... Show more

Direct Support Professional

community optionsWest Valley City, UT, US
$16.50 hourly
Full-time

Direct Support Professionals (DSP), Caregivers, Direct Care Staff, Home Health Aides .This is a fantastic opportunity for professional growth, while making a difference! .No experience required– we... Show more

Tenant Support Manager

401 goSandy, UT, US
Full-time +1

Location: United States (Remote/Hybrid).Reports to: Head of Enterprise Platforms.The Tenant Support Manager (TSM) is a specialized support role within 401GO's Enterprise Platform team, focused excl... Show more

People also ask
Yardi Support Engineer

Yardi Support Engineer

outcode softwareDraper, UT, US
30+ days ago
Job type
  • Full-time
Job description

Description:


The Support Engineering Lead at Outcode Software plays a critical leadership role in bridging the gap between technical support, database administration, and product implementation. This position requires deep expertise in the Yardi Voyager product suite, hands-on experience with SQL databases, and the ability to drive high-level technical solutions for complex property management onboarding and provisioning cycles.

The Support Engineering Lead collaborates closely with the Director of Engineering to ensure that support workflows follow established best practices. Beyond troubleshooting, they are actively involved in leading project execution, engaging directly with clients to manage Yardi integrations, mentoring junior support staff, conducting technical audits of Yardi environments, and contributing to the overall automation strategy of the company.

They are responsible for fostering a culture of technical excellence and efficiency, ensuring that every integration and support ticket meets the highest standards of quality and client satisfaction.


Project Leadership & Client Engagement:


The Support Engineering Lead takes ownership of technical implementation and support end-to-end, acting as the technical anchor for Yardi-related engagements.


  • Project Leadership: Lead product implementation and provisioning cycles for property onboarding, ensuring scope, quality, and timelines are consistently met.
  • Client Engagement: Serve as a primary point of contact for technical escalations, maintaining clear and transparent communication regarding Yardi integrations, APIs, and ETL processes.
  • Agile Rituals: Participate in agile ceremonies to ensure the support and implementation teams operate with discipline, predictability, and a focus on continuous improvement.
  • Technical Documentation: Lead technical writing and editing efforts to create robust documentation for product implementation and internal support workflows.
  • Hands-On Contribution: Roll up your sleeves to write Microsoft SQL queries, build custom Yardi reports (YSR), and resolve critical technical blockers in SaaS environments.
  • System Audits: Conduct periodic audits of IT systems and Yardi configurations to identify risks, technical debt, and opportunities for process automation.

Technical Leadership & Engineering Excellence:


Beyond day-to-day support, the Support Engineering Lead shapes the broader technical capability of the IT and Support divisions.


  • Team Support: Act as the ultimate escalation point to unblock teams by troubleshooting complex technical challenges within web-based applications and SaaS products.
  • Technical Guidance: Provide in-depth guidance on Yardi integrations, including the use of APIs, file transfers, and the Yardi ETL tool.
  • Define Best Practices: Lead the creation of engineering best practices for help desk platforms (JIRA, ServiceNow, Zendesk) and ITIL-based management.
  • Implementation & Coaching: Partner with Tech Leads to ensure the successful adoption of automation tools and database administration standards.
  • Training & Development: Organize mentoring programs to ensure engineers and support staff are proficient in the Yardi Voyager suite and SQL database management.
  • Contribute to Strategy: Work alongside senior leadership to shape technical strategies for property product onboarding and long-term IT infrastructure goals

.

Qualifications:


  • 8+ years of experience in technical support, help desk, or IT roles, with a proven track record of leadership.
  • Deep expertise in Yardi Voyager: At least 3 years in a support capacity with specialized knowledge of Voyager 7s, Payscan, Accounting, Vendor Café, Resident Café, and Senior CRM.
  • Advanced SQL Skills: Required experience with Microsoft SQL queries, database administration, and process automation.
  • Technical Integration Mastery: Proficient knowledge of Yardi integrations (APIs, file transfer, ETL tool) and experience building custom reports/supporting YSR.
  • Platform Proficiency: Advanced experience with help desk platforms and CRM tools (JIRA, ServiceNow, Zendesk).
  • Educational Background: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).
  • Certifications: Relevant certifications (ITIL, Help Desk Management) are a plus; Agile, Six Sigma, or PMP certification strongly preferred.
  • Strong Communication: Exceptional technical writing skills and the ability to manage expectations across stakeholders and clients.
  • Problem-Solving: Exceptional troubleshooting skills with a solid understanding of web-based applications and general IT systems.

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