User testing Jobs in Springfield, IL

Essential Duties and Responsibilities :

• Apply systems analysis and testing techniques and procedures to ensure software or system functional specifications are correctly identified.
• Create test-related work products (test cases / scripts, test datasets, test validation and verification results etc.) per testing standards and procedures.
• Prepare any required reporting documentation for the respective testing activities.
• Ensure adherence to performance standards and best practices during testing

Key Responsibilities :

• Partner with teams to optimize how Jira is used for planning, tracking, and delivery
• Guide teams on effective use of boards, backlogs, issue types, dashboards, and reports
• Support hybrid delivery models through practical Jira usage patterns
• Help teams define meaningful metrics and dashboards for visibility and continuous improvement
• Act as a Jira subject-matter expert, answering usage questions and advising on best practices
• Identify common challenges or inefficiencies and recommend improvements to workflows and usage

Jama Enablement & Usage

• Support teams in using Jama to manage requirements, traceability, reviews, and baselines
• Partner with product, engineering, and quality teams to ensure requirements are clear, traceable, and actionable
• Coach users on effective review cycles, collaboration, change management, and impact analysis
• Help ensure Jama usage supports audit readiness and documentation needs where applicable
• Promote consistent, repeatable approaches to requirements management across programs

Cross-Tool & Collaboration Responsibilities

• Help teams understand how Jira and Jama work together to support end to end delivery
• Translate delivery, product, and compliance needs into practical tool usage patterns
• Contribute to standards, playbooks, templates, and example workflows
• Provide onboarding, training sessions, office hours, and user guides
• Capture user feedback and help prioritize improvements or enhancements

Minimum Requirements

• Bachelor's Degree in related field.
• 5-7 years of relevant professional experience required.
• Equivalent combination of education and experience considered in lieu of degree.

Program Specific Requirements

• 5+ years of hands-on experience using Jira in a product, delivery environment
• 3+ years of hands-on experience using Jama or similar requirements management tools
• Strong understanding of product development and SDLC processes
• Experience working closely with product managers, engineers, QA, and delivery leads
• Ability to translate process needs into practical, usable workflows
• Comfortable supporting both technical and non-technical users

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EEO Statement

Maximus is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.

Annual salary is just one component of Maximus's total compensation package.

Other rewards may include short- and long-term incentives as well as program-specific awards.

Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.

Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.

An applicant's salary history will not be used in determining compensation.

Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.

If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

Minimum Salary

110,000.00

Maximum Salary

160,000.00