Job Description :
Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most.
At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is smarter.
Our work depends on an Information Technology Support Specialist joining our team to provide technical support and troubleshooting services for incoming queries and issues related to computer systems, software, and hardware.
Respond to queries either in person or over the phone.
HOW AN INFORMATION TECHNOLOGY SUPPORT SPECIALIST WILL MAKE AN IMPACT
Provides technical support and troubleshooting to network, desktop, and / or systems hardware and software
May coach and provide guidance to less-experienced professionals
Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
WHAT YOU’LL NEED TO SUCCEED :
Required Experience : 3+ years of related experience
Required Technical Skills : Installs, modifies, and repairs computer hardware and software both in person and using remote access tools
Required : IAT Level 1 certificate is required within 6 months of start date
Security Clearance Level : TS / SCI w / Poly
Required Skills and Abilities : Maintains current knowledge of relevant technology as assigned
Location : On-Site in Annapolis Junction, MD
US Citizenship Required
Shift : Sun-Thurs 2pm-10pm or Sun-Wed 2pm-12am (Training will be M-F 6am-2pm)
GDIT IS YOUR PLACE :
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
GREENWAY
ITPolyMD
GDPoly
The likely hourly rate for this position is between $28.69 - $38.81. This is not, however, a guarantee of compensation or salary.
Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours :
Travel Required : Less than 10%
Less than 10%
T elecommuting Options :
Onsite
Work Location :
USA MD Annapolis Junction
Sr. Information System Security Engineer - Hybrid - TS SCI/w Poly - Security Clearance Required
Technical security assessments of computing environments to identify points of vulnerability, non-compliance with established Information Assurance (IA) standards and regulations and recommend mitigation strategies. Designs, develops, implements and/or integrates IA and security systems and system c...
Sr. Embedded Systems Engineer w active TS/SCI Poly
The program provides system engineering, development, test, integration, and operational support to a large, fast-paced program, and is developing infusing new technology and adding advanced capabilities while continuing to support an on-going mission and operational system. You will provide system ...
Information System Security Officer (ISSO) with active TS/SCI Poly
You will work with other security professionals in developing and implementing strategies to detect and mitigate threats to information systems, protect critical data sets, and provide assessments of system and network vulnerabilities. You will act as an ISSO for a large software development program...
Systems Administrator Intermediate – TS/SCI required
Systems Administrator Intermediate – TS/SCI required. Under general supervision, responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. Conducts routine hardware and software audits of...
Lifecycle Support Analyst/Jr. Logistics with active TS/SCI Poly
The contract provides system engineering, development, test, integration and operational support focused on injecting new technology and adding advanced capabilities while also supporting an on-going mission and operational system. Track equipment and help with the management of hardware assets, sof...
Information Systems Security Officer - TS/SCI w/Poly
Conducts regular audits to ensure that systems are being operated securely, and information systems security policies and procedures are being implemented as defined in security plans. Performs periodic and on-demand system audits and vulnerability assessments, including user accounts, application a...
Information Systems Security Officer (TS/SCI w/ Poly)
Support security authorization activities in compliance with NSA/CSS Information System Certification and Accreditation Process (NISCAP) and DoD Information Assurance Certification and Accreditation Process (DIACAP). Provide support for a program, organization, system, or enclave’s information assur...
Web Software Developer - Intermediate – TS/SCI required
Web Software Developer - Intermediate – TS/SCI required. Under general supervision, develops, codes, tests, and debugs new software and enhancements to existing web software. Coordinates creation and collection of necessary technology components and integrate them into a coherent site design . HTML5...
Business Process Specialist - TS.SCI w/Poly required - Ft. Meade, MD
The Business Support Specialist shall be responsible for performing a wide range of administrative tasks in support of the various organizations assigned. Active TS/SCI with Polygraph security clearance. Serving federal, state, & local government clients as well as public higher education institutio...
Systems Engineer - Active TS/SCI + Polygraph Clearance Required
Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required. Active TS/SCI with Polygraph is required. Redhorse specializes in developing and implementing creat...