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Vendor Onboarding Specialist

Vendor Onboarding Specialist

Insight GlobalCharlotte, NC, US
3 days ago
Job type
  • Full-time
Job description

We are seeking a proactive and detail-oriented Vendor Onboarding Specialist to lead the onboarding process for new vendors using the Ariba Supplier Lifecycle and Performance (SLP) system. This role is critical in ensuring a smooth and efficient experience for both internal teams and external vendors. Key Responsibilities :

  • Vendor Onboarding Leadership : Take ownership of the end-to-end onboarding process for new vendors in Ariba SLP. Serve as the primary point of contact for vendors during onboarding.
  • External Vendor Support : Communicate with vendors primarily via email and through the Ariba system. Guide vendors through account setup and troubleshoot issues as needed.
  • Internal Coordination : Collaborate with internal teams to initiate vendor requests. Provide timely updates and answer questions throughout the onboarding process.
  • Administrative Oversight : Ensure vendors receive necessary communications and follow up on pending actions. Monitor system workflows to prevent delays or closures due to inactivity.
  • System Management : Address issues within Ariba SLP, including stalled processes or closed requests. Maintain accuracy and compliance within the system.

Required Skills & Experience :

  • Excellent written and verbal communication
  • Ability to multitask
  • Highly organized
  • Experience reviewing documents
  • Experience onboarding vendors into a system
  • Ariba experience
  • Nice to Have Skills & Experience :

  • Ariba SLP experience (supplier lifecycle and performance)
  • Familiar with reviewing banking documents, certificates of insurance (COI), and W9's
  • Finance or tax background
  • Purchasing background
  • Manufacturing industry knowledge
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    Onboarding Specialist • Charlotte, NC, US