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Customer service representative Jobs in Charlotte, NC

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Customer service representative • charlotte nc

Last updated: 10 hours ago
  • Promoted
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Amsted IndustriesCharlotte, NC, United States
Full-time
The Customer Service Representative (CSR) is responsible for providing world-class order-to-invoice customer satisfaction, to include order entry and confirmation, communication of shipment details...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

RemXCharlotte, NC, US
Permanent +1
RemX is now hiring a temporary to permanent hire Customer Service Representative.Monday through Friday 8 : 00 AM to 5 : 00 PM. Customer Service Responsibilities : .Answering phones and assisting customers...Show moreLast updated: 13 days ago
  • Promoted
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Tailored BrandsCharlotte, NC, United States
Full-time
Customer Service Representative.For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices.Offering ...Show moreLast updated: 25 days ago
  • Promoted
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

U-HaulCharlotte, NC, United States
Full-time
Sharon Rd W, Charlotte, North Carolina 28210 United States of America.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Cust...Show moreLast updated: 25 days ago
  • Promoted
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Travel Dream DestinationsCharlotte, NC, United States
Full-time
We are seeking a friendly, professional Customer Service Representative to join our team at our travel agency.In this role, you'll be responsible for planning vacations, suggesting travel destinati...Show moreLast updated: 25 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

David's Bridal, LLC.Charlotte, NC, US
Part-time
Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply. At David's Bridal, we empower our customers and our employee...Show moreLast updated: 22 days ago
  • Promoted
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Stoner's Pizza JointCharlotte, NC, United States
Full-time
We are looking for a CSR to join our staff & serve America's Best Pizzas!.As a CSR or customer service representative, your primary responsibilities include inputting orders on the POS screen both ...Show moreLast updated: 25 days ago
  • Promoted
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

OfficeTeamCharlotte, NC, United States
Full-time
OfficeTeam - JobID : 03200-0013229968-usen [ Office Team by Robert Half leverages its strong relationships with hiring managers across the globe to not only help you find work, but also coach you th...Show moreLast updated: 8 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

WalmartCharlotte, NC, United States
Full-time
Job Title : Customer Service Representative (Walmart) • •.As a Customer Service Representative at Walmart, you will play a vital role in ensuring exceptional customer experiences within our retail env...Show moreLast updated: 8 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Driven BrandsCharlotte, NC, US
Full-time
Driven Brands™, headquartered in Charlotte, NC, is the largest automotive services company in North America, providing a range of consumer and commercial automotive services, including paint,...Show moreLast updated: 11 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

ReagentsCharlotte, NC, United States
Full-time
Reagents, a TCP Analytical Company, is a leading manufacturer and distributor of specialty chemicals, reagents, and analytical testing solutions for over 50 years is looking for a.Customer Service ...Show moreLast updated: 29 days ago
  • Promoted
  • New!
Customer Service Representative

Customer Service Representative

LaSalle NetworkCharlotte, NC, United States
Full-time +1
LaSalle Network is currently working with a client who is looking for a.Customer Service Representative!.This position is remote and full-time. Please note that training will be.Our client is lookin...Show moreLast updated: 15 hours ago
  • Promoted
  • New!
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

XPO LogisticsCharlotte, NC, United States
Full-time
XPO Logistics - JobID : 380782 [Customer Service Representative] As a Customer Service Rep at XPO Logistics, you'll : Assist customers and business partners via telephone and email; Handle customer c...Show moreLast updated: 10 hours ago
  • Promoted
  • New!
Customer Service Representative

Customer Service Representative

Aalberts integrated piping systemsCharlotte, NC, US
Full-time
At Aalberts integrated piping systems Americas, Inc.We feature a full range of valves under our iconic "Apollo" valves brand, along with connections, including push, press, thread, and gr...Show moreLast updated: 12 hours ago
  • Promoted
  • New!
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

XPONewell, NC, United States
Full-time
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications : 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Micro...Show moreLast updated: 10 hours ago
  • Promoted
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Security FinanceCharlotte, NC, United States
Full-time
Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way?. Your skills could be used to work h...Show moreLast updated: 25 days ago
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CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Amsted IndustriesCharlotte, NC, United States
30+ days ago
Job type
  • Full-time
Job description

The Customer Service Representative (CSR) is responsible for providing world-class order-to-invoice customer satisfaction, to include order entry and confirmation, communication of shipment details, and invoice issue resolution.

This newly created opportunity is open due to increased market demand and growth of ConMet's Aftermarket business unit and will be based at our Charlotte, NC warehouse.

Essential Duties and Responsibilities :

  • Enters orders and updates into our SAP system, which includes auditing orders received for availability and informing customer of shipping date, anticipated delays, and any additional information needed by customer.
  • Reviews electronic customer orders and change requests through EDI, web-based portals, spreadsheets, and performs updates in SAP system.
  • Assists Accounts Receivable department regarding invoice discrepancies.
  • Performs as the conduit for customer complaints in regards to shipments and products.
  • Determines delivery implications and resolves problems or concerns meeting customer demand. When needed, be able to negotiate with the customer regarding the responsibility of premium freight.
  • Evaluates critical orders and inventory shortages and assigns priorities. Communicates needs to production, scheduling, and shipping.

Qualifications

Required :

  • Associates degree or certificate
  • Minimum two (2) + years of customer service experience
  • Very strong written and verbal communication skills
  • Excellent Excel skills
  • Excellent troubleshooting skills (Orders, change orders, customer issues, etc.)
  • Preferred :

  • Manufacturing-related CSR experience
  • Class 8 / automotive and / or Plastics product experience
  • SAP (or another ERP system such as Oracle or JD Edwards) experience
  • Bilingual and able to read, write and speak Spanish proficiently
  • Who Is ConMet?

    ConMet is a leading global manufacturer of wheel hub assemblies, interior and exterior plastics, and aluminum casting components for the commercial vehicle industry. With innovative products, such as PreSet Plus® SmartHub, and PreSet Plus® Electric Hub, ConMet is the undisputed leader in the development of lightweight, high performance products for the heavy-duty truck and trailer industry.

    ConMet is headquartered in Vancouver, Washington, U.S.A., with 14 additional locations throughout North America and China. While ConMet is an ISO 9001, ISO 9002 and TS 16949 Certified Manufacturer, they are also recognized as a quality supplier, having earned more than thirty awards and recognitions for excellence.

    For more information about our company, visit our web site at www.conmet.com. ConMet is a subsidiary of Chicago-based Amsted Industries (www.amsted.com), one of the world's largest transportation component manufacturers, and one of America's largest 100% employee-owned (ESOP) companies.

    Compensation & Benefits

  • Excellent base salary
  • Comprehensive employee benefits package, including medical / dental / vision coverage, life and disability protection
  • Innovative vacation plan
  • Participation (100% company paid) in the ConMet / Amsted Employee Stock Ownership Program (ESOP)
  • Company 401k program
  • Wellness reimbursement (up to $50 per month)
  • ConMet is an Equal Opportunity Employer.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.