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Customer care representative Jobs in Charlotte, NC

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Customer care representative • charlotte nc

Last updated: 8 days ago
Customer Service Representative

Customer Service Representative

AnticimexMatthews, NC, United States
Full-time
Customer Service Representative.The Customer Service Representative is responsible for representing Anticimex Carolinas in a courteous, professional manner. The Customer Service Representative will ...Show moreLast updated: 24 days ago
  • Promoted
Customer Care Representative - Remote

Customer Care Representative - Remote

Spade RecruitingCharlotte, NC, US
Remote
Full-time
Customer Care Representative Remote | Unlimited Earnings & Career Growth.Looking for a career where you can make a real difference while enjoying unlimited earning potential? Join our dynamic, gro...Show moreLast updated: 29 days ago
Customer Service Representative

Customer Service Representative

Destination Pet, LLCCharlotte, NC, United States
Part-time
We are One Pack- a united team working together to elevate the love and lives of pet families.Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creati...Show moreLast updated: 30+ days ago
Ambassador Customer Care Representative

Ambassador Customer Care Representative

Michaels StoresCharlotte, NC, United States
Full-time +1
Store - Charlotte - University, NC.Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout expe...Show moreLast updated: 30+ days ago
Ambassador Customer Care Representative

Ambassador Customer Care Representative

Charlotte StaffingCharlotte, NC, United States
Full-time
Store - Charlotte - University, NC.Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout expe...Show moreLast updated: 8 days ago
  • Promoted
U-Box Customer Care Representative (CDL)

U-Box Customer Care Representative (CDL)

U-HaulCharlotte, NC, US
Full-time
U-Box Customer Care Representative (CDL).Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; loca...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Collins CleanersCharlotte, NC, United States
Full-time
Collins Cleaners is a thriving, family-owned dry cleaners that has been on a mission to provide Excellent Customer Service since 1992. We treat our employees like family, offer a friendly work atmos...Show moreLast updated: 24 days ago
  • Promoted
customer Service Representative

customer Service Representative

Circle KCharlotte, NC, US
Full-time
Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Mauser Packaging SolutionsCharlotte, NC, United States
Full-time
Establish relationships with customers by communicating and resolving issues.Responsible for order entry and / or maintenance for assigned accounts. Review plant delivery schedules versus requested da...Show moreLast updated: 24 days ago
Customer Care Representative

Customer Care Representative

Lingo StaffingCharlotte, NC, US
Full-time
Location : Charlotte, NC 28207 | Shift : 7 AM - 5 PM.Provide exceptional customer service by handling inquiries, processing orders, and resolving issues to ensure a positive shopping experience.Handl...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Travel Dream DestinationsCharlotte, NC, United States
Full-time
We are seeking a friendly, professional Customer Service Representative to join our team at our travel agency.In this role, you'll be responsible for planning vacations, suggesting travel destinati...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

North Carolina StaffingCharlotte, NC, US
Permanent +1
Customer Service Representative (CSR) Position.Our Service Center is currently seeking talented individuals to join our team. The CSR position handles various types of incoming inquiries, via teleph...Show moreLast updated: 30+ days ago
  • Promoted
Customer Care Representative

Customer Care Representative

The HartfordCharlotte, NC, US
Full-time +1
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals and to...Show moreLast updated: 30+ days ago
customer Service Representative

customer Service Representative

Circle K Stores, Inc.Charlotte, NC, United States
Full-time
Store 2708408 : 100 Red Roof Dr, Charlotte, North Carolina 28210.Customer Service Representative.We want you to join our team as a Customer Service Representative. If you have the desire to be challe...Show moreLast updated: 30+ days ago
  • Promoted
Remote Customer Care Representative

Remote Customer Care Representative

Morphius CorpCharlotte, NC, US
Remote
Full-time
We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely.We work in conju...Show moreLast updated: 28 days ago
Customer Care Representative

Customer Care Representative

VirtualVocationsCharlotte, North Carolina, United States
Full-time
A company is looking for a Customer Care Representative to handle inbound calls from members, clients, and facilities while working from home in Indiana. Key Responsibilities Handle inbound calls ...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

AmazonMatthews, NC, USA
Full-time
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...Show moreLast updated: 29 days ago
Customer Service Representative

Customer Service Representative

Atlas CopcoCharlotte, NC, United States
Full-time
As a Customer Service Representative, your mission is to deliver accurate, timely, and professional support to customers and internal teams. This role ensures that sales orders, RMAs, credits, invoi...Show moreLast updated: 23 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Third Party CSCharlotte, NC, US
Full-time
Customer Service Representative.The customer service representative will be responsible for answering client inquiries, providing product information, and helping the customer by being informative,...Show moreLast updated: 28 days ago
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Customer Service Representative

Customer Service Representative

AnticimexMatthews, NC, United States
24 days ago
Job type
  • Full-time
Job description

Job Description :

Customer Service Representative

Job Summary

The Customer Service Representative is responsible for representing Anticimex Carolinas in a courteous, professional manner. The Customer Service Representative will develop positive relationships with our clients promoting Anticimex Carolinas as the premier company within our industry.

Principal Responsibilities

  • Provide stellar customer service from the greeting to the conclusion of the call.
  • Displays warm greeting, shows empathy, demonstrates a sense of urgency appropriately to customers.
  • Provide service as stated in the service agreements to our clients in a professional, prompt, courteous manner.
  • Schedule appointments for our customers in a timely and efficient manner and communicate appointment details including day and time of appointment to our customers.
  • Routing technicians and sales people when scheduling appointments
  • Help customers understand their account ensuring satisfaction.
  • Enter clients' information accurately into the computer.
  • Maintain Pestpac consistent with Anticimex Carolinas standards. This includes processing all tasks, calls, and leads.
  • Process cash payments that are received by the Customer Service Center or the branch.
  • Monitor phone software to ensure that incoming calls have minimal to no wait times low, voicemails checked.
  • Provide back-up support to the incoming calls for the Inside Sales team.
  • Document and escalate infractions reported by our customers.
  • Comply with all company policies and procedures with all employees.
  • Participate in customer service projects on behalf of the department.
  • Encourage and foster a harmonious workplace with a positive attitude.
  • Collaborate with team members as needed.
  • Maintain acceptable attendance and tardiness records.
  • Other duties as assigned

Competency / Position Requirements : Knowledge, Skills, & Abilities

  • Exceptional verbal and written communication skills
  • Committed to accuracy
  • Ability to demonstrate flexibility when needed
  • Ability to work effectively in PestPac
  • Exceptional customer service disposition
  • Experience with the MS Office Suite (Excel, Word, PowerPoint, Outlook) required
  • Education / Experience :

  • No experience required.
  • Previous customer service experience strongly preferred.
  • Previous experience with heavy incoming call volume is preferred.
  • Must be able to walk, sit, stand, & and use the computer and phone for extended period of times.
  • Ability to work two Saturdays per month as needed.
  • This list may not be all inclusive.
  • Physical and Mental Demands

    Occasional Demands (1-33%) Frequent Demands (34-66%) Constant Demands (67-100%)

    Lifting (up to 10 lbs)

    Carrying

    Standing Analyzing Focus for Extended Periods Sitting Typing Talking Reading

    FLSA Status : Non-Exempt

    Reports to : Team Lead or CSC Supervisor

    Direct Reports : None