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Customer care representative • charlotte nc
Customer Service Representative
AnticimexMatthews, NC, United States- Promoted
Customer Care Representative - Remote
Spade RecruitingCharlotte, NC, USCustomer Service Representative
Destination Pet, LLCCharlotte, NC, United StatesAmbassador Customer Care Representative
Michaels StoresCharlotte, NC, United StatesAmbassador Customer Care Representative
Charlotte StaffingCharlotte, NC, United States- Promoted
U-Box Customer Care Representative (CDL)
U-HaulCharlotte, NC, USCustomer Service Representative
Collins CleanersCharlotte, NC, United States- Promoted
customer Service Representative
Circle KCharlotte, NC, USCustomer Service Representative
Mauser Packaging SolutionsCharlotte, NC, United StatesCustomer Care Representative
Lingo StaffingCharlotte, NC, USCustomer Service Representative
Travel Dream DestinationsCharlotte, NC, United States- Promoted
Customer Service Representative
North Carolina StaffingCharlotte, NC, US- Promoted
Customer Care Representative
The HartfordCharlotte, NC, UScustomer Service Representative
Circle K Stores, Inc.Charlotte, NC, United States- Promoted
Remote Customer Care Representative
Morphius CorpCharlotte, NC, USCustomer Care Representative
VirtualVocationsCharlotte, North Carolina, United StatesCustomer Service Representative
AmazonMatthews, NC, USACustomer Service Representative
Atlas CopcoCharlotte, NC, United States- Promoted
Customer Service Representative
Third Party CSCharlotte, NC, USThe average salary range is between $ 30,956 and $ 51,438 year , with the average salary hovering around $ 35,880 year .
- buying (from $ 39,000 to $ 262,500 year)
- facilities management (from $ 78,443 to $ 250,000 year)
- psychiatrist (from $ 20,000 to $ 246,870 year)
- physician (from $ 75,255 to $ 237,500 year)
- private equity (from $ 87,500 to $ 230,410 year)
- medical director (from $ 40,000 to $ 230,000 year)
- venture capital (from $ 195,000 to $ 225,000 year)
- investment banker (from $ 173,300 to $ 222,200 year)
- administrative director (from $ 66,250 to $ 222,200 year)
- banker (from $ 29,250 to $ 222,200 year)
- Albuquerque, NM (from $ 31,688 to $ 100,000 year)
- Milwaukee, WI (from $ 35,100 to $ 97,500 year)
- Sunnyvale, CA (from $ 42,063 to $ 74,750 year)
- Roseville, CA (from $ 59,280 to $ 74,020 year)
- Palm Bay, FL (from $ 29,250 to $ 71,190 year)
- Sacramento, CA (from $ 30,654 to $ 65,000 year)
- Irvine, CA (from $ 37,440 to $ 63,856 year)
- Menifee, CA (from $ 58,240 to $ 63,440 year)
- Norfolk, VA (from $ 30,225 to $ 62,600 year)
- Oakland, CA (from $ 31,200 to $ 62,296 year)
The average salary range is between $ 29,250 and $ 40,950 year , with the average salary hovering around $ 32,175 year .
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Customer Service Representative
AnticimexMatthews, NC, United States- Full-time
Job Description :
Customer Service Representative
Job Summary
The Customer Service Representative is responsible for representing Anticimex Carolinas in a courteous, professional manner. The Customer Service Representative will develop positive relationships with our clients promoting Anticimex Carolinas as the premier company within our industry.
Principal Responsibilities
- Provide stellar customer service from the greeting to the conclusion of the call.
- Displays warm greeting, shows empathy, demonstrates a sense of urgency appropriately to customers.
- Provide service as stated in the service agreements to our clients in a professional, prompt, courteous manner.
- Schedule appointments for our customers in a timely and efficient manner and communicate appointment details including day and time of appointment to our customers.
- Routing technicians and sales people when scheduling appointments
- Help customers understand their account ensuring satisfaction.
- Enter clients' information accurately into the computer.
- Maintain Pestpac consistent with Anticimex Carolinas standards. This includes processing all tasks, calls, and leads.
- Process cash payments that are received by the Customer Service Center or the branch.
- Monitor phone software to ensure that incoming calls have minimal to no wait times low, voicemails checked.
- Provide back-up support to the incoming calls for the Inside Sales team.
- Document and escalate infractions reported by our customers.
- Comply with all company policies and procedures with all employees.
- Participate in customer service projects on behalf of the department.
- Encourage and foster a harmonious workplace with a positive attitude.
- Collaborate with team members as needed.
- Maintain acceptable attendance and tardiness records.
- Other duties as assigned
Competency / Position Requirements : Knowledge, Skills, & Abilities
Education / Experience :
Physical and Mental Demands
Occasional Demands (1-33%) Frequent Demands (34-66%) Constant Demands (67-100%)
Lifting (up to 10 lbs)
Carrying
Standing Analyzing Focus for Extended Periods Sitting Typing Talking Reading
FLSA Status : Non-Exempt
Reports to : Team Lead or CSC Supervisor
Direct Reports : None