Manager, Information Governance & Privacy Assurance

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Position Summary

This role requires a hybrid working schedule of three days onsite and two days from home per week at one of our office locations

The Privacy Manager will be responsible for working mainly with the Medicare area (Medicare Advantage, Group Medicare, D-SNP) within HCB (Health Care Business) to address privacy regulatory requirements and ethical / reputational concerns in the development and operation of services, products, and capabilities.

• Privacy Manager will minimize risk by : 1) Anticipating, identifying, assessing and monitoring privacy risks and potential impacts;
• 2) Providing privacy education in line with enterprise policies, standards and industry trends to align with the strategic objective of the business;

3) Developing and increasing privacy knowledge to promote a strong privacy culture; and 4) Integrating privacy into the design and architecture of systems and business practices.

Perform privacy day-to-day operations

• Perform privacy incident investigations.
• Assessing and providing input into business processes and controls.
• Answering a variety of privacy related questions from various business areas.
• Coordinating / obtaining privacy legal guidance as required.
• Supporting regulatory and customer inquiry / complaint research / response.
• Maintain positive, productive relationships with internal and external constituents and effectively communicate and influence decision-making and compliant outcomes at various levels necessary to accomplish goals.

Perform privacy impact assessments for new / changed services, products and capabilities. Examples :

• Newly contracted vendors and / or contracted vendors that have changed in scope
• Scripting for campaigns / communications (i.e. SMS, IVR, Live Calls, Emails) being sent to members.

In order to be successful in this role you must exhibit the following :

1. Strong ability to communicate well with all levels of the organization.

2. Must be comfortable with being empowered to make difficult decisions that potentially impact business project direction.

3. Knowledge of privacy, security, and data governance standards and commitments applicable to Aetna and its various business segments, and the ability to analyze.

4. Must be able to work independently, prioritize appropriately, and multi-task on high priority and high impact projects.

Required Qualifications

3 + years relevant experience in privacy law or compliance; both U.S. and international.

Preferred Qualifications

CIPP, CIPM, CIPT or other privacy related certification(s)

Knowledge of privacy laws and regulations

Experience with CMS, Medicare, or the broader healthcare industry

Education

Bachelor's degree required or equivalent years of related experience

Pay Range

The typical pay range for this role is :

$63,300.00 - $139,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.

The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.

The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.

The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits.

CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.

As for time off, Company employees enjoy Paid Time Off ( PTO ) or vacation pay, as well as paid holidays throughout the calendar year.

Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.