Job Description
Job Description
We are a property management company that has been providing unsurpassed property management services to a large and diversified portfolio of properties in California, Texas, and Louisiana for over 30 years.
We believe that our associates are our greatest asset, which is why we are dedicated to providing excellent benefits, competitive pay, amazing perks and advancement opportunities
Join us in the rewarding career of providing “The Home You Deserve, Service you Trust.”
- Email or call us for employment opportunities
Job Title : Multi-Site Administrative Assistant / Leasing Consultant
Reports To : Property Manager
RCMI Property : 200 Pier Avenue
GENERAL PURPOSE OF JOB :
Completes various duties related to telecommunications, data entry, correspondence, human resources, and coordinating anything else requested. Completes general administrative duties such as copying, scanning and e-mailing, filing and other work as assigned. Receives and assists guests, tenants and prospects. In charge of assisting the property manager and assistant manager with the day-to-day operations to ensure financial performance of the building and / or apartment community. Provides administrative assistance to manager or regional.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Receives and distributes incoming mail to appropriate departmentProcesses and posts outgoing courier packages, contacting tenants of packages received in office.Responsible for checking messages, answering phone calls, answering e-mails, assisting existing residents, and greeting the prospective residentsAssist employees in the field by transferring messages, packages, information and forms.Prepare materials, refreshments and audio-visual equipment for meetings as requested.Maintains an inventory of supplies and paper goods and re-orders as needed. Receives, checks and distributes purchased and delivered items.Orders business cards and standard printed items as needed.Completes general administrative tasks as requested.Word-processes correspondence, memos, forms or reports in English as requested by manager and or corporate staff.Prepares standing reports or analysis as assigned by Directors.Supports supervisors regarding filing of human resource forms and paperwork. Meets all confidentiality, lock up and privacy requirements for HR files, paperwork and information in order to protect sensitive information.Responsible for excellent customer serviceResponsible for showing and leasing apartments. Must develop knowledge of the properties, floorplans, market, in order to successfully lease the property.Responsible for following all aspects of the leasing processResponsible for marketing the property under the guidance of the property manager. This includes promotions, outreach marketing, and finding ways to promote the property to generate traffic.Responsible for assisting with lease renewal correspondence throughout the month and ensuring all renewal documents are signed and completed in the management software.Responsible for move-in files and proper procedure in the move in process. The files should be organized and include all proper lease documentation, property addendums, and all signatures must be obtained.Responsible for move-in inspections and taking pictures in software provided, mailing move-in reports to past residents, and maintaining the reports for the new incoming residents as well.Responsible for move out inspections, taking pictures in software provided, accepting keys, assessing charges, and accurate notes for each move outTyping work orders, printing, completing, and proper follow up with residents after completion of work order. The administrative assistant / leasing consultant is responsible for correspondence with residents regarding work orders or delaysTravel to properties as needed to perform necessary dutiesMaintain professional appearance at all timesAdditional projects assigned by property manager or regional supervisor.EDUCATION and / or EXPERIENCE :
High school diploma or GED equivalent2 years of general office experience preferredPreferred Customer Service experienceCOMPUTER & EQUIPMENT SKILLS :
Microsoft OfficeUse of typical office equipmentE-mailInternet softwareStrong proofreading skillsPreferred Yardi Property Management software