Operations Management Trainee

This is a 40 hr / week Mon.-Fri. onsite position based out of our Chicago Midway rental facility : (5330 West 47th Street, Chicago IL 60638)

Pave the way to greater career opportunities at XTRA Lease!

XTRA Lease helps driven entry-level professionals start their career on a path toward growth. As the nation’s leader in semi-trailer in renting and leasing, our Management Trainee position will teach you the ins-and-outs of managing a rental facility within the national supply chain, all while growing your skills in customer service, fleet management, vendor relations, invoicing, business leadership, and more.

Why XTRA?

• Industry leading brand with a proven record of promoting from within
• Growth opportunity into Operations Management within your first 1-3 years of employment
• Competitive benefits including 13 days of PTO, multiple Health insurance options, Tuition Reimbursement opportunity (up to $7,000 annualized) and 401(k) retirement savings with company match.

Your role as a Management Trainee :

As proud supporters of the transportation industry, XTRA employees are trained to provide top of the line customer service for our clients within the domestic supply chain.

Over the course of 1-3 years, you’ll work alongside experienced business operations and sales managers who will mentor and coach you as you hone your skills.

You don’t need to be an expert on semi-trailers or business management when you start- we’ll teach you!

A typical day as a Management Trainee may include :

• Serving customers like PepsiCo and FedEx when they need trailers, helping to determine their equipment needs, and explaining all of our trailer-rental options.
• Inspecting trailers using a hand-held device which includes checking for damage or equipment problems inside and underneath the trailer.
• Managing customer accounts including helping with credit and collections.
• Verifying customer insurance coverage.
• Assigning repair work to vendors and XTRA Lease trailer mechanics.
• Using technology to perform inventories, manage equipment, and other operational tasks.
• Occasional paid travel to other XTRA Lease branches and our Corporate Headquarters for New Employee Orientation, performance evaluation, and cross-training opportunity.

Places XTRA will take your career :

Once you have completed your first year of training, you should have the skillset and knowledge needed to be considered eligible for promotion.

Our rental branches need experienced Operations Managers to keep rentals and repairs moving smoothly. Whenever a new management opening arises at any one of our 46 nationwide facilities, you’ll automatically be put into consideration for the job.

Our team will compare each internal candidate’s unique qualifications with the needs of the branch, and work to strategically select the right leader for the job.

Should another candidate be selected for the role, your managers and region team will be there to coach you on any critical areas of improvement needed before the next opportunity arises.

Skills you'll need to succeed at XTRA Lease :

• Bachelor’s degree (strongly preferred); or 4 years of equivalent relevant experience in customer-facing rental operations
• 1-2 years of Customer Service experience
• Willing to relocate out-of-state to any of our 46 rental facilities upon promotion into an Operations Management position
• Must be authorized to work in the United States and not require work authorization sponsorship by the company now or in the future.
• Self-motivated, critical-thinking, and conscientious.
• Strong customer service skills; including the ability to handle customer complaints and resolve issues to ensure a satisfactory resolution.
• Management and leadership qualities; including ability to operate independently and develop skills of lower level employees.

Visit xtralease.com / careers to learn more about your career journey with XTRA Lease!

Career testimonials-

XTRA Lease Branch Locations- Learn where the company may ask you to promote and relocate within 1-3 years of employment :

Note : Positions with XTRA Lease are contingent upon HR approval of a pre-employment background screening, including but not limited to verification of candidates' employment and education history as outlined on a candidate's resume and prescreening questionnaire.