Customer Support Specialist

A company is looking for a Customer Support Specialist.

Key Responsibilities

Provide customer support via various channels, addressing inquiries and resolving issues

Collaborate with team members to enhance customer experience and support processes

Maintain accurate records of customer interactions and feedback for continuous improvement

Required Qualifications

3+ years of experience in a customer support role

Ability to work remotely with flexible hours

Must be a U.S. citizen or hold a valid visa

Experience with customer support software and tools

Strong understanding of customer service best practices