Office Manager

We are looking for an energetic, organized, and proactive Learning Center Office Manager who is passionate about customer service to join the management team at our Ann Arbor, MI Lindamood-Bell ® Learning Center.

Join us as we create the Magic of Learning!

Our Learning Center Office Managers are responsible for overseeing all aspects of office operations, including account management, scheduling, and project management.

They are integral and active members of our Sales teams, participating in the organization and execution of marketing efforts.

They develop relationships with our students and parents, modeling the Lindamood-Bell culture of friendly customer service in a warm and welcoming manner.

This is a regular, full-time position.

Qualifications :

• Some college, Associate or Bachelor’s Degree preferred
• Minimum of 2-3 years experience in a fast-paced office environment
• Ability to take initiative and work independently
• Excellent organizational skills, with the ability to multi-task and independently problem solve
• Experience handling complex calendaring and scheduling for staff and students
• Ability to maintain flexibility, demonstrating composure while switching between tasks efficiently in a rapidly-changing environment
• Exceptional people skills strong verbal, written, and interpersonal communication skills are a must
• Enthusiasm and passion for impacting the education industry
• Desire to work in an environment with children and families

Responsibilities :

• Manage and respond to all of the operational needs of the center :
• Create and maintain schedules for students and employees : clearly communicate changes.
• Answer all questions about Lindamood-Bell operations, schedules, accounts, financial aid, and billing procedures.
• Manage accounts receivable : invoices, payments, and bank deposits.
• Complete accurate bi-weekly payroll.
• Oversee and maintain the appearance of the Learning Center and its technology.
• Oversee and organize all safety procedures.
• Communicate with corporate departments regarding center or corporate requests.
• Organize screening and interviewing of potential employees.
• Contribute as an active member of the Learning Center’s Sales Team :
• Answer phones, providing general information about Lindamood-Bell services.
• Schedule and maintain appointments for the Center Director and Associate Center Director.
• Organize and carry out details for marketing events.
• Provide clear explanations of enrollment information, working with clients to problem solve roadblocks to instruction.

Benefits :

We believe in the importance of investing in our employees so every member of our Star Cast can succeed to their potential.

We provide our eligible Star Cast members with traditional benefit packages, discounts, and additional perks. Eligibility varies with employment level, location, and may be subject to additional terms and conditions.

Full-time employees are eligible for :

• Paid time off - 10 paid holidays (9 scheduled and 1 floating), vacation, and sick time.
• 100% employer-paid Disability and Life insurance policies.
• Optional group Medical, Dental, and Vision coverage for employees and their dependents.
• An optional Flexible Spending Account.
• Voluntary Life, Accident, and Critical Illness coverage for employees and / or dependents.
• 401(k) benefit participation for employees who meet certain eligibility criteria.
• Company-wide discounts on many services and products, including Lindamood-Bell® Instruction, Apple products, cell phones, and auto rental deals.
• A company-paid EAP for all employees and members of their household to help manage personal and work-related challenges through confidential third-party resources, counseling, and more.
• A cell phone allowance.
• A cash incentive for Learning Center Office Managers who meet a targeted profitability goal each quarter.

For more information, we invite you to visit our website at LindamoodBell.com.

Lindamood-Bell is an Equal Opportunity Employer. All applicants will be considered for employment without attention to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Lindamood-Bell Learning Processes follows applicable requirements regarding applicants with criminal histories.

Lindamood-Bell is committed to creating an inclusive hiring process and work environment. The company provides reasonable accommodations to qualified individuals with disabilities through an interactive process.

Please contact the Lindamood-Bell HR Department at [email protected] if you require a reasonable accommodation to apply to, screen for, or perform a position.

The pay range listed in this ad is a good faith estimate of likely pay for new hires. Actual pay may vary depending on job-related factors that can include location, education, skill, and experience.

Office Manager, Education, Training, Learning, Administrative

Required Skills

Required Experience