Benefits Specialist

Job Description

Overview

Thompson Hospitality is in search of a Benefits Specialist to become a valuable member of our expanding Human Resources Department.

This role is integral to a Benefits team responsible for administering benefits programs across our company, catering to over 4,000 eligible employees.

Thompson Hospitality , founded in 1992 by Warren M. Thompson, is a leading restaurant, food service, and facilities management company based in Reston, Virginia.

The corporate office in Reston serves as the central hub for administrative functions, facilitating streamlined communication and improved efficiency across various business segments.

This centralized location fosters better collaboration, resource access, and decision-making, enhancing overall service delivery and organizational effectiveness.

Competitive Benefits :

• Health / Dental / Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short and Long Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts : Hotels, Travel, Tickets, Restaurants
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school

Responsibilities

• Administer 401(k) plan post bi-weekly payroll uploads, update deferral changes, process loans and hardship requests
• Manage benefits enrollment and changes, partner with payroll department and vendors to ensure accurate billing and employee contributions
• Conduct benefits orientation for new hires, provide appropriate benefits packages
• Manage time off programs including FMLA and Workers Compensation program, coordinate ADA accommodation requests as needed
• Pay and reconcile invoices for all company and union sponsored benefits plans
• Process Medical Support Orders
• Coordinate COBRA and ensure appropriate correspondence is sent to terminated employees
• Create and disseminate censes and reports
• Process life insurance claims
• Respond to employee benefits inquiries via phone, email, mail, and / or fax
• Other special projects and tasks as assigned.

Qualifications

• 2- 4 years of similar experience or 4-year degree with a concentration in HR or related field preferred.
• Proficient in MS Office Suite, the use of personal computers, and standard office productivity software, including word processing and spreadsheet applications
• Strong interpersonal and communication skills, both written and oral
• Strong organization and project management skills; attention to detail; ability to problem solve
• Proven track record of providing responsive, timely customer support.
• Ability to work in a fast paced, team oriented environment
• Bilingual (English / Spanish) preferred.
• HRIS experience is a plus.
• Experience supporting a hospitality or retail environment or operation in multiple states with a variety of salaried, hourly, tipped, non-tipped, union and non-union associates a plus.

Who We Are :

Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management.

We are a family-run organization with more than thirty years providing services built on our core mission to provide a positive experience to every relationship we are involved in : one guest, one client, one team member at a time.

As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than million guests each year.

Thompson Hospitality focuses on three core areas in everything we do :

• Purpose
• Give back to our communities
• Celebrate diversity
• People
• Do the right thing
• Treat people the way you want to be treated
• Always do your best
• Be accountable for our actions
• Performance
• Serve the highest quality food
• Provide world-class service
• Maintain flexibility to better serve our clients

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.