User Experience Researcher

Job Description

Bravo Consulting Group is seeking a User Experience Researcher to support our customer in Springfield, VA! In this role, you'll work with a team to plan and execute internal web product projects from start to finish.

Duties include :

• Apply user experience research by leveraging extensive knowledge of various sciences (e.g., Human Factors, Marketing, or Psychology)
• Apply web usability testing methods of web user research studies (e.g., usability studies, creation of user profiles or personas, participatory design, surveys, heuristic evaluations, and cognitive walkthroughs)
• Conduct user-eXperience (UX) research (to conduct heuristic evaluations) on websites, software applications, and mobile apps for NGA’s web enterprises to enhance the NGA user’s experience.
• Design user-centered test plans across the design cycle from concept phase to post-release evaluations.
• Conduct web research studies (e.g., usability studies, creation of personas, and cognitive walkthroughs) to design user-centered test plans across the design cycle from concept phase to post-release evaluations.
• Incorporate quantitative and qualitative UX research methodologies to convey complex technical and business requirements.
• Conduct UX research through usability testing, interviews, card sorting, and other industry methodologies. Based on that research, provide data-driven reports, in a variety of formats, to diverse audiences.
• Conduct and incorporate UX research techniques such as : observations, understandings, analysis, interviews, surveys, questionnaires, card sorts, usability tests, tree tests, and A / B testing to prove or disprove assumptions, find commonalities across our target audience members, and recognize their needs, goals, and mental models in the NGA digital space either live or remote.
• Apply web usability testing methods of web user research studies (e.g., usability studies, creation of user profiles or personas, participatory design, surveys, heuristic evaluations, and cognitive walkthroughs).

Required Skills

• Active TS / SCI clearance with willingness to obtain CI poly.
• 8 years of work experience, with 6 years of specialized / relevant experience (Academic degrees may be substituted for years of experience 2 years of school 1 year of experience).
• Demonstrated experience applying user research methods (e.g. usability testing, user interviews, surveys, card sorting, tree testing, field studies).
• Demonstrated experience integrating consumer research into a business’s product design practice.
• Demonstrated experience with product usability testing tools in the product development process to help research, create, and test digital representations of work by leveraging specialized UX tools (i.

Balsamiq, UX PIN, FIGMA)

Demonstrated experience utilizing methodology concepts for analysis and brief findings to organizations as necessary.

Desired Skills

• Demonstrated experience in UX research or related field.
• Demonstrated experience in statistical analysis, qualitative analysis, or quantitative analysis.
• Demonstrated experience with analytics tools (i.e., Google analytics, Matomo Analytics, Tableau)
• Neilsen / Norman certification would be a feather in your cap!

About Bravo Consulting Group

Bravo Consulting Group is a people first company!