Solutions Analyst Pharmacy- Technical Support

VirtualVocations
Fairfax, Virginia, United States
Full-time

A company is looking for a Solutions Analyst, Pharmacy- Technical Support.Key Responsibilities : Provide exceptional customer support for technical queries related to cloud-based healthcare solutionsDevelop understanding of software to support processes in long term care facilitiesResolve technical issues through log analysis, research, and problem recreationRequired Qualifications : Post secondary educationExperience supporting web-based software applicationsExperience using diagnostic tools for issue resolutionExperience with PointClickCare software is an assetExperience with Sales Force / Service Cloud is a plus

16 days ago
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