Support Analyst
A company is looking for a Support Analyst.Key Responsibilities : Provide Tier-1 and Tier-2 support to clients via various channelsMaster Certara software applications and provide support and trainingProject manage software evaluations and support customer onboarding proceduresQualifications, Training, and Education : At least 5 years of work experience in the pharmaceutical industry in IT or scientific rolesMBA, MSc in Life Sciences, or Bachelor's degree in Information TechnologyKnowledge of computer system validation and handling sensitive informationConfident decision-making abilities and strong computer skillsAbility to work independently, multitask, and manage deadlines effectively
Salesforce Tech Support Analyst
A company is looking for a Salesforce Technical Support Analyst, Remote. ...
Information Technology Site Support Analyst (H)
Maintenance and support of the computer and network hardware, infrastructure and supported applications which may include telecommunication systems. Coordinates desktop, laptop, telephony and peripheral device support. Supports Active Directory tools including group management, script execution, GPO...
Support Operations Data Analyst
A company is looking for a Support Operations Data Analyst at HAP Tech. Key Responsibilities:Demonstrate creativity and efficient use of relevant software tools, analytical methods, and computer models to develop solutionsProvide support on all aspects of client engagements and projectsDevelop analy...
Loan Support Analyst Senior - Collateral Surveillance - Midland
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future.Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child...
Technical Customer Support Analyst
A company is looking for a Technical Customer Support Analyst. Key Responsibilities:Provide tier one support to end-users through various channelsAnalyze and triage tier two issues to appropriate teamsCollaborate with Product and Engineering teams to address user-reported issuesRequired Qualificatio...
Information Technology Site Support Analyst
Maintenance and support of the computer and network hardware, infrastructure and supported applications which may include telecommunication systems. Coordinates desktop, laptop, telephony and peripheral device support. Supports Active Directory tools including group management, script execution, GPO...
Decision Support Analyst - Medicaid Operations
Determines how decision support systems will provide information required to make effective business decisions; translates requirements into applications that employ appropriate decision support and reporting tools. Determine how decision support systems will provide information required to make eff...
Loan Support Analyst - Tax - Midland
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future.Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child...
Senior Decision Support Analyst - Financial Reporting/Analytics
Determines how decision support systems will provide information required to make effective business decisions; translates requirements into applications that employ appropriate decision support and reporting tools. Determine how decision support systems will provide information required to make eff...
Customer Support Analyst
As a Support Analyst, you are the first contact for our customers when they need help. Your quest is to provide excellent support while collaborating with our global teams to ensure our customer’s journey is amazing. Prior experience in customer support highly desirable. Knowing the escalation cases...