Search jobs > Virginia Beach, VA > Night audit

Night Audit

LTD Hospitality Group
Virginia Beach, VA, US
Full-time
Benefits :
  • 401(k)
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient hotel operations.

    Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience.

    If you are looking for an exciting career with unlimited opportunities to thrive within LTD’s growing portfolio of properties, we have an immediate opening for you to join our team as a Night Auditor.

    The Night Auditor will be responsible for the total desk operation during the hours of 11 : 00pm to 7 : 00am and keeping the managers informed of any guest complaints or situations that need immediate attention.

    Key job duties of a Night Auditor include :

    • Handle guest check-ins and checkouts efficiently and in a friendly and professional manner.
    • Organize shift and review remaining reservations that are to arrive. Verify that all updated contingency reports have been run.
    • Verify GTD no-shows and complete walked guest report and put a copy in immediate supervisor’s box.
    • Ensure credit card draft capture is in balance.
    • File credit cards, keys and completed reports.
    • Complete the express checkout envelopes and have the Night Housekeeping / Security Aide delivers to the guestrooms
    • Assist guests with general services such as check cashing, making change, and answering any general questions pertaining to such things as hotel services, shopping, dining, entertainment, and travel directions.
    • Ensure Property Management System is backed up nightly on designated tape and stored in the safe.
    • Ensure that all wake up calls are handled promptly and properly.
    • Complete a person in charge security report identifying any unusual events and place on the General Manger’s desk for review.
    • Receive and transmit mail, phone, and written messages for guests.
    • Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by LTD.
    • Balance accounts to zero as well as all restaurant credit card accounts. Balance all rebates, paid outs, and miscellaneous charges and attach calculator tape to each.

    Inform management of any discrepancies.

    • Complete daily revenue report accurately and input daily summary records and same day selling strategy report.
    • Prepare AM Housekeeping Status Report recording same day checkouts, ready rooms and rooms temporarily out of order. Prepare Newly Vacated Rooms report for Housekeeping showing early departures.
    • Report to AM associate at the end of your shift, reporting any unusual conditions and occurrences.
    • Monitor graveyard Night Housekeeping / Security Aide to ensure the assigned duties are completed.
    • Represent the Hotel in regard to guest complaints and situations that require immediate attention.
    • Other and all duties, projects, and tasks as assigned.

    Required Knowledge, Skills and Abilities (KSAs)

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of the knowledge, skills and or ability required for this position.

    • Must have prior Front Desk Experience.
    • Minimum of a High School Diploma and some college preferred.
    • Must be able to work a flexible schedule which includes evenings, weekends and holidays.
    • Must have a good command of the English language and be able to read, write and speak English fluently.
    • Must have solid computer skills to include core Microsoft applications and any additional brand specific applications as needed.
    • Must have sold math skills.
    • Ability to lead, train, and motivate team members.
    • Strong communication and problem solving skills.
    • Must possess solid relationship-building skills, people focused, highly organized and guest centric.
    • Must have reliable transportation.

    LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.

    LTD’s core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.

    The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back.

    We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates.

    We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.

    Benefits :

    • Medical, Dental, Vision & 401 (k) with company match
    • Voluntary Short Term
    • Life & Accidental Death Insurance
    • Hotel Discounts
    • Paid Time Off
    • Training and Development Opportunities and Much More!

    For more information about joining the LTD family, please visit www.ltdhospitality.com . We look forward to hearing from you!

    20 days ago
    Related jobs
    LTD Hospitality Group
    Virginia Beach, Virginia

    The Night Auditor will be responsible for the total desk operation during the hours of :pm to 7:am and keeping the managers informed of any guest complaints or situations that need immediate attention. Key job duties of a Night Auditor include:. Complete the express checkout envelopes and have the N...

    LTD Hospitality Group
    Virginia Beach, Virginia

    The Night Auditor will be responsible for the total desk operation during the hours of 11:00pm to 7:00am and keeping the managers informed of any guest complaints or situations that need immediate attention. Key job duties of a Night Auditor include:. Complete the express checkout envelopes and have...

    Promoted
    Rotech Healthcare Inc.
    Virginia Beach, Virginia

    Customer Service Representative. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning ...

    Promoted
    VirtualVocations
    Virginia Beach, Virginia

    A company is looking for an Auditor II. ...

    Promoted
    Paro.ai
    Virginia Beach, Virginia

    Interact with clients to clarify audit objectives, request additional information, and discuss audit findings in a clear and professional manner. Effective communication skills, both written and verbal, to provide clear and concise feedback to audit teams, as well as communicate with clients regardi...

    Promoted
    Jobot
    Virginia Beach, Virginia

    Position Summary: Audit Supervisors and Audit Managers work with A&A Partners in planning, implementing, and controlling various attest engagements to ensure quality of work on a timely basis. Current or previous experience as an Audit Supervisor or Manager in a public accounting firm required. ...

    Promoted
    Data Intelligence, LLC
    Virginia Beach, Virginia

    Information Technology Auditor Manager oversees a staff of IT auditors responsible for auditing information systems, platforms, and operating procedures in accordance with established corporate standards for efficiency, accuracy and security. Data Intelligence, LLC (DI) is searching for a full time ...

    Promoted
    Sono Bello
    VA, United States

    Front Desk Coordinator with Occasional MA Duties**. Front Desk Coordinator Responsibilities (90% of your time):**. Job Category****:** Licensed Medical **Requisition Number****:** FRONT003314 Showing 1 location **Job Details**. Maintain inventory of all front office supplies. ...

    Promoted
    Universal Health Services, Inc.
    Virginia Beach, Virginia

    Weekend - Per Diem/Flex Receptionist position available. Training new receptionist as needed. Weekend - Per Diem/Flex Receptionist. One or more years of experience as a Receptionist, switchboard operator, and customer service front desk position; preferable in a healthcare setting. ...

    Promoted
    Sport & Health
    Virginia Beach, Virginia

    Housekeeper - Men's Locker Room**. The Housekeeper is responsible for providing a clean and safe club environment under the management of the Housekeeping Supervisor and with the support of the Housekeeping Team. The Housekeeper will interact positively with prospects, members, guests, and staff to ...