Assistant Clinic Director – Chantilly/Herndon

As an Assistant Clinic Director at Ellie Mental Health, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.

The Assistant Clinic Director is responsible for supporting the Clinic Director in the oversight of performance and operations of the clinic.

This role supports the Clinic Director and clinic staff, assists with staffing needs, provides resource support, and performs administrative oversight.

This position does require an active Virginia license as an LPC, LCSW, LMFT, or LCP.

Ellie Mental Health was founded in 2015 by Erin Pash, LMFT and Kyle Keller, LICSW when they opened the first Ellie clinic in Minneapolis.

Since then, the Ellie Fam has continued to grow with multiple clinics in Minnesota and a growing number of locally owned and operated franchises across the country.

Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we’ve made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve.

We Offer

Unique pay model with industry leading compensation (ramp up timeframe, 5 hours paid documentation / admin time, combination fixed hourly / salary rate and commission rate.

This position is not a full salaried position due to a desire to reflect commission earning potential)

• Comfortable, furnished offices and clinic environment
• A company rooted in values of creativity, humor, compassion, acceptance, determination, and authenticity
• Additional benefits and perks

Tasks & Responsibilities

Supervision and Consultation

• Participate in the weekly Clinic Director meeting
• Participate in the weekly Clinic Manager meeting
• Provide 1 : 1 consultation with all therapy staff to review productivity, caseload, and clinical documentation
• Provide 1 : 1 clinical supervision and participate in clinical group supervision with Clinic Director

Administrative

• Troubleshoot issues within Valant, ADP, Teams, Outlook, Intake and Billing
• Review EHR service lines and complete Error Correction Form as needed
• Monitor Clinic capacity and practice patterns
• Support clinic staff development to ensure accurate use of Valant
• Partner with CD to support administrative changes as needed
• Coordinate with CD to support the hiring process, including screening, interviewing, and onboarding
• Coordinate office supply orders with Clinic Director

Clinic Oversight

• Assist CD with monitoring and managing clinic office schedules
• Provide timely response to concerns raised by clients, clinicians, or external stakeholders
• Check clinic performance data weekly and assist CD with identifying opportunities to improve clinic functioning and quality of client care
• Maintain agreed upon clinical client caseload
• Serve as back-up for CD when they are out of the office
• Complete at least 2 hours of outreach / networking weekly to ensure collaboration with referral sources
• Complete at least 2 chart audits per week to provide timely feedback to therapists, Intake, and Billing teams
• Additional duties as assigned

Required Skills / Abilities

• Master’s Degree or higher education in mental health discipline
• Independently licensed in Virginia as an LPC, LCSW, LMFT, or LCP
• Strong leadership, problem-solving, and executive skill sets
• Strong working knowledge of state requirements regulating mental health practice
• Excellent verbal and written communication skills; Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail
• Working understanding of human resource principles, practices, and procedures
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and changing environment
• Proficient with Microsoft 365 applications
• Adept at learning and navigating Electronic Health Record systems

Independent franchisees are Equal Opportunity employers committed to diverse and inclusive workforces. Franchisees are independent business people and not employed by Ellie Family Services, PLLP, d / b / a Ellie Mental Health , Ellie MSO, LLC, or Ellie FAM LLC.

Thus, each franchisee and each franchisee clinic is unique and the franchisee is alone responsible for all employment matters in their clinic, including the terms and conditions of employment for their employees, such as hiring, firing, discipline, supervision, staffing and scheduling.

Ellie Mental Health is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity / expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.

A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business.