Help Desk Support Specialist
Helpdesk Support Specialist
Our client, based in Boston, is looking to fill a Helpdesk Support Specialist role on a contract basis. This role will be fully remote.
The ideal candidate will have experience with Mainframe and Swift and be available to work 11 am-8 pm EST (including some weekend work).
If you are interested in this position and would like to be considered, please submit a copy of your resume today.
Responsibilities :
- Provide advanced technical expertise in financial applications
- Analyze, design, develop and maintain software applications to support payments
- Work with vendor applications
- Perform bug fixing, issues tracking, and resolution
- Provide technical expertise during DR drills
- Discuss technical issues with business analysts and testers
Qualifications :
- Bachelor’s degree in Computer Science, Engineering or another related field or equivalent experience and minimum 5 years of prior relevant experience
- 2+ years of experience in a support role
- PayPlus and payments experience
- Technical expertise across all application components and environments
- Prior experience in SNOW
- Mainframe experience preferred
Our Commitment to Diversity, Equity & Inclusion
The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
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