Senior Relationship Manager

A Different Kind of Opportunity

The Senior Relationship Manager is the catalyst behind Heartland’s success as an organization. As a consultative sales professional, the Relationship Manager is responsible for driving revenue growth and bringing in net new business from prospects while recruiting, growing, and leading a smaller team of sales professionals.

Relationship Manager set appointments with business owners to educate them about Heartland’s payment processing solution(s).

They do this by prospecting over the phone, face-to-face, through their networks, and building referral partnerships. Senior Relationship Manager get compensated with upfront commissions, residuals and portfolio vesting.

The compensation is highly leveraged with the opportunity for creating passive income.

Role

Your role as a Senior Relationship Manager is to close sales of our business solutions with merchants throughout the area.

You will work closely with your local Division Manager to set appointments with business owners over the phone, face-to-face, through your network, and via referral partnerships that you build.

You will then run scheduled appointments, uncover needs, and present Heartland solutions to close sales in our target vertical markets (restaurants, retail, medical, manufacturing, lodging, auto repair, salons, etc.).

During the training / ramp-up period, your DM will accompany you on your initial appointments to train you on our short-cycle sales process using Atlas, our groundbreaking tablet-based CRM platform for lead generation, sales presentations, immediate value analysis, and paperless contract processing.

Training and coaching Relationship managers (direct sales) that report to you. During rookie their ramp-up period, a Territory manager, will accompany Relationship managers on their initial appointments to train.

Continue to work with reps on cold calling and deal closures. You will then have the freedom to set your own work schedule while working primarily from a home office and maximizing the upside of residuals on the business.

Prospecting for and running dynamic sales presentations

Explaining our value proposition to clients via Atlas CRM on your iPad or tablet

Closing sales of our payment processing services (Card Processing, Payroll / HR Outsourcing, Loyalty Marketing)

Educating merchants and business owners on the payment processing industry

Upselling current clients on our gift marketing, payroll and other products and services

Maintaining regular communication with your Territory / Division Manager

Training and coaching Relationship Managers that report to you

Recruiting and interviewing candidates

Locally networking to find professional sales reps to join your team

As Needed

Excellent prospecting, resourcefulness, communication, presentation and networking skills

Works well independently and as part of a team

Incentive-driven sales hunter

Professional demeanor and impeccable integrity

High sense of urgency and innate sales talent

Must enjoy cold-calling and speaking with people face to face

Experience dealing directly with small to mid-sized, local business owners and decision makers

Experience closing in a fast sales cycle : 5 - 10 sales per month

Experience in a performance based compensation model

Previous Top Performer status in an outside sales position

Proven track record of pipeline development and closing sales

Ability to pass a background check

Valid driver’s license and auto insurance

Computer literacy

Membership in a business or merchant association or a networking group a plus

Bilingual skills a plus

Career Path

Advancement within Heartland organization in as little as 3 months

What makes a great Relationship Manager?

Drive for Results

Confidence

Commitment

Coachable

Strategic Thinking

Empathy

Likeability

Independence

Positivity

Assertiveness

Integrity

Resilience

Does this describe you?

Compensation - Benefits

401K with company match

Benefits : Medical, Dental, Life, & Disability

Apply to learn more