Account Manager (Technology)

This individual will develop long term partnerships with our customers to build win / win solutions within an assigned territory while promoting all aspects of RDO Equipment Co.

in a professional manner. The Account Manager will be responsible for developing, planning, and executing the strategy for sales of the Topcon product line and SmartGrade.

• Use company-provided systems / tools ( S2) to fully document, track, record, follow-up and capture all related sales activity in a timely and accurate manner.
• Use of the system should contribute directly to the proposal process, winning the sale, volume, territory awareness, participation, and customer satisfaction.
• Effectively understand and use manufacturers’ programs and resources to attain acceptable market share levels.
• Sell whole-goods, parts, and service as a customer solution and build long term relationships within their territory to maximize customer and company profitability.
• Develop a keen awareness of the competition and competitive products, as well as business and industry trends.
• Coordinate and / or conduct field demonstrations as well as operate machinery at customer work site.
• Work in conjunction with Sales Manager and the Sales Support team, responsible for follow-up and expediting of whole good orders.
• Accountable for timely follow up on each sale to ensure customer satisfaction.
• Coordinating and / or communicating with customers and applicable departments ensuring timely delivery.
• Coordinate pickup and delivery of equipment as needed. Work with TOPCON on new or experimental products, training and be the primary contact between TOPCON and RDO Equipment Co.
• Ensure that the company / location reputation and image in the community is consistent with RDO Equipment Co. Core Values, and that business relationships with all stakeholders are not compromised.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co. Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Participate in all company / location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

Requirements

• 1+ years working knowledge of GPS equipment, preferred
• Familiarity with the construction industry or contractors or both.
• Excellent computer skills
• Excellent customer service skills
• Oral and written communication skills

EOE / M / F / Disabled / Veteran

Candidates must have valid work authorization and be able to work in the without company sponsorship