Customer Service Manager - State Farm Agent Team Member
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
- Salary plus commission / bonus
- Hourly pay plus commission / bonus
- Paid time off (vacation and personal / sick days)
- Growth potential / Opportunity for advancement within my agency
Requirements
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Self-motivated
- Proactive in problem solving
- Dedicated to customer service
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multi-task
- Ability to effectively relate to a customer
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
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