Restoration Manager

SERVPRO is hiring a Restoration Manager !

Do you love helping people through difficult situations, a 4-day work week, and competitive pay?

Then don’t miss your chance to join our Franchise. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage Like it never even happened !

Benefits

• Competitive compensation
• Great benefits
• Paid Training
• Career progression
• Personal and Professional development
• 4 Day work week

As the Restoration Manager , you will oversee all aspects of assigned restoration projects and assigned restoration crews.

This front-line management position leads their team to operational excellence.

Key Responsibilities

• Respond to service calls
• Set up and establish efficient job flow
• Schedule, coordinate and oversee crews and resources to provide service on active projects
• Communicate clear expectations to Production Technicians
• Perform and supervise production work
• Recruit, hire, manage, train, and coach employees to success
• Review and perform job site documentation to support the services provided
• Monitor, communicate, and respond to customer needs / concerns to ensure customer needs are met
• Communicate and establish relationships with commercial, insurance, and residential customers.
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Negotiate customer and / or client approval of project scope and estimate
• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Manage production expenses including equipment, vehicles, and other material assets
• Provide priority response to potential customers
• Follow and enforce all safety procedures on the job site

Position Requirements

• Valid driver’s license
• High school diploma / GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and / or supervisory experience
• At least 3 years of industry experience
• Ability to travel locally or out of state when necessary
• IICRC certification are preferred

Skills / Physical Demands / Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push / pull / lift / carry objects
• Ability to work with / around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker.

If you are self-motivated and have superb interpersonal skills, then you will thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations?

Then you may be our perfect hero !

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.

Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.

All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws.

All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise.

SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.