Administrative Clerk

Job Description

Job Description

J oin Quadel and help make housing more accessible one awesome workday at a time.

We’re not just a leader in program management, consulting, and training for the affordable housing world - we’re a team on a mission. We would love for you to be part of the impact we’re making.

We’re searching for an Administrative Clerk who loves a fast-paced environment and takes pride in keeping things running like a well-oiled machine. You’ll be the go-to person who makes our inspection team shine—getting schedules in order, helping customers, organizing data, and keeping daily operations flowing smoothly.

If you’re the type who gets a little thrill from crossing items off your to-do list, enjoys bringing calm to the chaos, and has an eye for the details that matter, you’ll fit right in here. Experience with affordable housing or property management systems is great, but your enthusiasm, adaptability, and willingness to learn are what will make you a standout.

What You’ll Do

Keep the inspection team moving by handling essential clerical and administrative tasks—data entry, filing, document prep, and mail distribution.

Own the inspection schedule : maintain calendars, confirm appointments, and help manage any rescheduling needs.

Update inspection timelines, customer records, and related information using tools like Emphasys Elite and Smartsheet.

Prepare letters, packets, and meeting materials that help our work stay organized and clear.

Answer calls and emails with professionalism and a friendly attitude, routing inquiries to the right team members.

Maintain accurate records and ensure inspection information is documented promptly and correctly.

Partner with internal teams to ensure inspections and related workflows stay compliant and on schedule.

Deliver outstanding customer service by addressing questions and concerns about inspections and scheduling.

Support office operations with tasks like invoice processing, ordering supplies, and maintaining files.

Jump in on special projects that support inspection operations and help improve our processes.

Take on other duties as assigned by supervisors and every day is a little different!

What You Bring

High school diploma or equivalent (required).

At least one year of administrative experience preferred; affordable housing experience is a bonus.

Strong skills in Microsoft Office (Excel, Word, Outlook).

Experience with Elite is a plus.

A positive, flexible attitude and readiness to support a mission-driven team.

Physical Demands & Work Environment

Occasional standing and walking; frequent sitting.

Regular use of hands, keyboarding, and computer work.

Frequent talking / hearing and visual focus for detailed tasks.

Ability to lift or carry up to 25 lbs occasionally.

This description provides a general overview of the role and may evolve as the needs of the team change. Management may adjust responsibilities as necessary.

As a contractor on federal government contracts, Quadel is obligated to and will comply with and enforce the requirements of the Drug-Free Workplace Act of 1988 and any applicable regulations issued by government agencies with respect to alcohol and / or drug use.  Quadel is or may also be required to comply with alcohol and / or drug policy and / or testing requirements specified in contracts with government agencies and other companies or organizations to which Quadel provides service.  Quadel will comply with and enforce these contractual requirements with respect to alcohol and / or drugs.  As such, candidates to whom an offer is extended are required to submit to a pre-employment drug screening.

Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the position.

EQUAL OPPORTUNITY EMPLOYER / VETERANS / DISABLED

Quadel is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

EEO / AA

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