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Call Center Technical Support Representative
Call Center Technical Support RepresentativeMotion Recruitment • CHARLOTTE, North Carolina, United States
Call Center Technical Support Representative

Call Center Technical Support Representative

Motion Recruitment • CHARLOTTE, North Carolina, United States
30+ days ago
Job type
  • Full-time
Job description

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Call Center Technical Support Representative in Charlotte, NC (five days onsite)

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration : 12 Months

Required Skills & Experience

  • 1 year + months of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following : work or consulting experience, training, military experience, education.
  • Microsoft Office, Proficient PC Skills
  • Need flexibility, working in a support environment, answering calls, emails, etc
  • Prior experience providing Support with technology within a call center environment.
  • Worked within a technical support role in the past Level 1 or 2 would be a good match for this position.

General technology exposure and experience providing support across multiple platforms and environments will be helpful.

Desired Skills & Experience

  • Call Center experience
  • Adaptability and flexibility

    What You Will Be Doing

  • Participate in or provide support for low complexity initiatives within Business Execution.
  • Review basic or tactical issues, policies, or procedures for which answers can be quickly obtained related to low-risk tasks and deliverables with narrower impact in Business Execution.
  • Receive direction from supervisor and exercise judgment within defined parameters while developing understanding of function, policies, procedures, and compliance requirements.
  • Provide information to client personnel in Business Execution.

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    Call Center Representative • CHARLOTTE, North Carolina, United States

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