Desktop Support Specialist
Requirements
- Minimum Bachelor Degree; with a technical major, such as engineering or computer science OR 2+years of experience in Help Desk or Desk Side Support positions with a high school diploma.
- Experience with Cleanroom protocols and procedure (preferred)
Technical skills :
- Experience with IT infrastructure area support - DSS, Multiple Workstation OS (Window, Mac), Multiple Mobile OS (Android, iOS), Networking, Printing Services, etc.
- Experience with one or more of the following is a plus : Active Directory, Group Policies, SCCM, IIS, scripting, server HW, Systems Administration / System Engineer Microsoft certification.
Familiarity with various computer cabling, printers, document scanners, barcode scanners, projection devices, networking, digital and analog telephony, VoIP, and other office technologies
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