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Printer Field Service Technician

Pacific Office Automation
Phoenix, Arizona, US
Full-time

Position

We are looking for Printer Field Service Technician to join our service team in the Phoenix, AZ area. This is a field position with a POSSIBLE TERRITORY NEAR YOU, as we service all Greater Phoenix and surrounding areas.

E ssential Job Duties

  • Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
  • Providing high-quality technical support to our customer base
  • Communicating with customers to ensure satisfaction
  • Developing options to solve unusual problems
  • Managing time, resources, and territorial considerations

Qualifications

Product Lines Pacific Office Automation supports : Konica Minolta, Ricoh, Canon, Sharp, Oce, Lexmark, HP.

Certification and / or hands-on experience with one or more of these product lines is required.)

  • Excellent communication skills, verbal and written; strong customer service skills.
  • Strong relationship management skills with customers, vendors and employees within the company required.
  • Exceptional mechanical aptitude & demonstrated skills required; and proven troubleshooting skills handling digital office equipment.
  • Effective organizational skills with the ability to use good judgment in performing conflicting demands and managing priorities.
  • Demonstrates initiative with the ability to seek out relevant information prior to making timely decisions.
  • Must have strong ethics and work as an effective, collaborative team member.
  • Strong Computer literacy - Fiery / controller experience is a plus.
  • A self-starter with the ability to work extra hours as necessary and during peak periods.
  • Mechanical and Electrical Mindset

Benefits

  • Medical / Dental / Vision / Life insurance plans
  • Matched 401k
  • PTO, Vacation, Sick Leave
  • FSA / HSA Programs
  • Paid training and certification
  • Company vehicle
  • Company paid trips
  • 30+ days ago
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