Associate Director of Admissions Systems and Operations
Position Summary
Columbia School of Social Work (CSSW) has been a leader in social work education and research since 1898. Our mission is to foster social work education, practice, and research that strengthen and expand the opportunities, resources, and capabilities of all persons to achieve their full potential and well-being.
Our mission extends beyond the classroom, aiming to create a tangible impact on communities around the world.
Reporting to the Director of Admissions, the Associate Director of Admissions Systems and Operations holds a key leadership role within the Admissions Department.
They are tasked with the strategic management and optimization of the Technolutions Slate platform and other admissions systems.
This role offers a unique blend of technical, strategic, and leadership responsibilities, to improve admissions operations, ensuring efficient, data-driven decision-making and a superior applicant experience.
Then Associate Director is essential for maintaining the integrity of the admissions process from application to enrollment and plays a vital role in fostering a positive and collaborative culture within the department.
Subject to business needs, we may support hybrid and remote work arrangements.
Responsibilities
- Manage the Office of Admissions operations and customer service functions, including business processes, data capture and processing, functional and systems-related technology, document management, application processing, and notification functions.
- Provide expert technical support and guidance for the development, management, and utilization of systems, databases, reports, and data to facilitate student recruitment, admissions, and enrollment for both degree and non-degree programs.
- Oversee data flow between the online application system and the Student Information System (SIS), ensuring reporting accuracy and data integrity.
- Develop and manage comprehensive reporting tools and dashboards within Slate to track admissions trends, outcomes, and key performance indicators.
Provide actionable insights to inform strategic planning and decision-making.
- Manage the routine maintenance and administration of the CSSW Admissions Slate platform, including the creation and upkeep of admissions queries, rules, and reports, managing data import / export procedures, troubleshooting system-wide issues, and overseeing Slate-hosted applications.
- Actively monitor and maintain data accuracy and integrity within the Slate system, utilizing audit and reporting tools to identify and rectify data discrepancies.
- Communicate effectively with all levels of the institution, building strong relationships with academic departments, IT, and other stakeholders to ensure the admissions process aligns with the School’s strategic goals.
Coordinate enrollment services across CSSW, collaborating with internal and external stakeholders. Evaluate and implement operating procedures.
Develop and improve operational processes and create efficiencies. Communicate with internal and external stakeholders concerning policies and procedures.
- Lead the development, testing, implementation, and management of Technolutions Slate, and propose recommendations for system enhancements.
- Direct annual admissions cycle preparations, including reviewing updates to the application process and managing data and document retention.
- Facilitate staff development, training, and onboarding in the use of Slate, SIS, and other relevant software and technologies.
This might involve creating documentation, leading training sessions, and acting as the primary point of contact for any Slate-related issues.
Perform other duties as assigned.
Minimum Qualifications
Bachelor’s degree or its equivalent, and 3-5 years of related experience.
- Proven expertise in Technolutions Slate or similar CRM platforms.
- Proficiency using databases and creating queries.
SUD/MAT Clinical Director
The SUD/MAT Clinical Director provides operational, fiscal, clinical, and therapeutic supervision and direction over the Substance Use/Abuse Disorder (SUD) and Medication Assisted Treatment (MAT) service lines. Responsible for the day-to-day operations of all SUD and MAT service lines in a person-ce...
Senior Director of HR - CDMO
Bachelor's degree in human resources, or equivalent combination of education, training and professional experience that provides the individual with the required knowledge, skills, and abilities. Experience in successfully managing complex technical issues using structured analysis and methodology a...
Registered Nurse - Director of Nursing
You will combine your nursing and administrative skills to meet the challenge of leading nursing operations while guiding and directing the nursing team. Provide service and servant leadership, direction, and administration of day-to-day patient care operations. Foster continuous improvement of nurs...
Associate Director for Administration and Operations - Residence Life
Under the general direction of the Dean of Students, the full-time Associate Director for Administration and Operations is a valued and highly engaged member of the Student Life team. The Associate Director for Administration and Operations is charged with supporting the mission and goals of the Off...
Director of Nursing - Tuition Assistance
You will combine your nursing and administrative skills to meet the challenge of leading nursing operations while guiding and directing the nursing team. Provide service and servant leadership, direction, and administration of day-to-day patient care operations. Foster continuous improvement of nurs...
Director of Nursing - Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
You will combine your nursing and administrative skills to meet the challenge of leading nursing operations while guiding and directing the nursing team. Provide service and servant leadership, direction, and administration of day-to-day patient care operations. Foster continuous improvement of nurs...
Associate Director, Business Development - HEOR, & Market Access
Professional and confident approach with excellent written, verbal, and presentation skills and outstanding attention to detail, including presentation development and delivery. They focus heavily on business development by growing existing business and identifying and pursuing new business opportun...
Cyber Support Center CySC Director of Operations
The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR missions to include the Pentagon...
Director of Nursing - Tuition Assistance
You will combine your nursing and administrative skills to meet the challenge of leading nursing operations while guiding and directing the nursing team. Provide service and servant leadership, direction, and administration of day-to-day patient care operations. Foster continuous improvement of nurs...
Director of Sales for Advertising and Marketing Solutions
In collaboration with the Publisher of Market Brief, this position provides oversight of the AMS team staffing, forecasting, and budgeting, territories and targets, compensation structures and staff professional development, while growing a culture of accountability and innovation across the AMS tea...