Field Service Technician - US remote

NETZSCH Premier Technologies is a leading manufacturer of milling, mixing, dispersing, and classifying equipment. Located in Exton, PA, NETZSCH Premier Technologies is the North American subsidiary of the globally operated group of NETZSCH companies.

With an extensive list of machines used in a variety of innovative industries, NETZSCH is renowned as the longest standing provider of horizontal bead mills, and as an innovator in the field of fine grinding and dispersing.

Job Description

NETZSCH Premier Technologies, LLC is looking for a Field Service Technician to work as a team performing commissionings, start-ups, and training for new equipment at the customer’s facility.

This includes installation check, functional testing, operational check, and then machine maintenance and operation training.

Additional responsibilities include :

• Work primarily with the newest technologies in battery production equipment
• Perform timely and accurate service in customer s plants, such as installation, commissioning and repair of NETZSCH’s best in class, cutting-edge fine grinding machines.
• Troubleshoot and support our customers in the battery industry, mostly at their highly-automated production plants for producing battery components for electric vehicles (EV)
• Provide support on installations, commissionings and overhauls together with an experienced Field Service Technician
• Communicate mainly with experienced colleagues in the field and our technical specialists from our headquarters in Germany, also communicating with customers onsite
• Document project progress and provide status updates as required.
• Independently organize travel arrangements and submit required expense reports.
• Participate in trainings mainly in Exton, PA, but also in Germany or Spain up to 6 weeks at a time

Qualifications

Previous experience or equivalent training in a field of technology such as a mechanical, electrical, or similar, or a degree in engineering or related technical degree is required.

Candidates must have a current driver’s license and passport (or the ability to obtain one). In addition :

• Electrical and mechanical knowledge, or process technology is desirable
• Ability to read blueprints, electrical schematics and flow charts and be familiar with the metric system
• In-depth knowledge of fine grinding and dispersing equipment maintenance and general maintenance techniques desirable
• Computer skills are required
• Ability to travel up to 70-80% throughout the US and Canada is required, occasional international travel
• Preference for being in direct contact with customers and having strong communication skills as well as high quality standards in your work ethic
• Respectful of other cultures and value friendly interactions with colleagues and customers.

Additional Information

NETZSCH offers a full benefits package to include medical, dental, vision, Life, STD, LTD, 401k with Company match, tuition reimbursement, generous paid time off and bonus opportunity.

We are an Equal Opportunity Employer, including disability / vets.