Assistant Team Leader

Reference 525 Salary 23,950 per annum Hours 37.5 hours per week Department Supported Housing Location Kingswood, South Gloucestershire Job Type Permanent Closing Date Sun, 12th Sep 21

1 day remaining)* Planned Interviews Mon, 20th Sep 21 Assistant Team Leader

Aspirational and Accountable We are ambitious for our customers, staff and stakeholders. We work with integrity, learn from mistakes and do what we say we will.

Elim Housing Association is a provider of housing and support services in the West of England and Gloucestershire, our vision is to meet housing need and deliver homes that change peoples lives.

Elims aim for its customers is to ensure that the housing and services Elim provide serve as a platform for growth, facilitating all our customers to achieve their aspirations.

In this way, we make our homes truly life changing by ensuring that our service has a positive impact long after a person has left Elim accommodation.

Elim CARES Values were created in partnership with our customers, staff, Board and other stakeholders, and they represent our commitment to how we deliver our services and work together successfully :

Customers First Customers are at the heart of our services and decision making.

Results We work hard and deliver great results for our customers and for Elim.

Everyones view matters We listen to understand, improve and build our services

Supportive We tackle challenges head on and inspire each other to achieve our potential.

In this new role the Assistant Team Leader will be the lead with service delivery of the Rough Sleepers Initiative and Next Steps Accommodation Programme.

Rough Sleepers Initiative accommodates and supports 11 customers with low level support needs. Next Steps Accommodation Programme accommodates and supports 9 customers with low level support needs.

This a great opportunity if you have support experience and are looking to take a first step into a management role as full training and support will be provided.

You will be based In Kingswood but will be required to travel to the other sites in Staple Hill and Yate fortnightly so access to your own car is essential.

In the absence of the Team Manager travel to Alveston would be required.

What you will be doing :

• Working with the Team Leader to provide leadership to services that are designed to reduce repeat homelessness and improve outcomes for vulnerable adults.
• Supporting the Team Leader to monitor the quality of support and housing management delivered by your team, via the use of outcome tools and systems, reviewing impact and ensuring a psychologically informed approach underpins support work.
• Be responsible for the maintenance and security of the buildings under your remit, in line with our Health and Safety compliance framework.
• Supporting the Team Leader to ensure data is collected by the team and produce monthly and quarterly reports for the South Gloucestershire Council in line with contractual requirements
• Working across services as and when required to ensure the delivery of the wider support service is maintained. Driving license and access to a vehicle are essential.
• You take responsibility for the work and decision making of yourself and of the team and ensures deadlines, targets and KPIs are met
• Highly effective communication skills that allow for effective and clear communication with colleagues and partners at all levels, residents, and all service stakeholders
• Self-motivation and tenacity, with the ability to work under pressure at times, manage competing priorities and organise workload effectively.
• Ability to set achievable performance objectives for staff, keeps targets on day to day agenda and review performance regularly
• A full driving license and access to a car are essential for this role.

What you will need to be successful :

For fulll details of the requirements of the role please see the Job Profile.

Elim employees benefit from :

• 25 days annual holiday rising to 30 days.
• Company pension.
• Life Assurance.
• Annual bonus.
• Health cash plan, which includes discounts to a wide range of shops and services.
• Free on the street parking

Full details of benefits are .