Sales Operations Specialist

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Sales Operations Specialist

at Angi (View all jobs) Indianapolis, IN - Remote

Angi® is transforming the home services industry, creating an environment for homeowners, service professionals and employees to feel right at home.

For most home maintenance needs, our platform makes it easier than ever to find a qualified service professional for indoor and outdoor jobs, home renovations (or anything in between!).

We are on a mission to become the home for everything home by helping small businesses thrive and providing solutions to financing and booking home jobs with just a few clicks.

Over the last 25 years we have opened our doors to a network of over 200K service professionals and helped over 150 million homeowners love where they live.

We believe home is the most important place on earth and are embarking on a journey to redefine how people care for their homes.

Angi is an amazing place to build your dream career, join us we cannot wait to welcome you home!

About the role

Join our team as a Sales Operations Specialist and become a key player in managing the day-to-day operations of prospect distribution for our Leads Sales teams.

This impactful role requires meticulous attention to detail and the ability to follow our standard operating procedures precisely.

Ideal candidates will not only excel in managing tasks but also handle errors and exceptions with ease, minimizing the need for escalation.

Additionally, this role offers exciting growth opportunities to take on more prospect distribution workflows as you ramp up, ensuring a rewarding and dynamic career path.

This position requires candidates to be available to work on Sundays as part of their weekly schedule.

What you’ll do

• Manage day-to-day prospect distribution for Leads sales teams
• Manually execute steps in our standard operating model with high accuracy
• Identify and resolve process exceptions with minimal supervision
• Correspond promptly to inbound emails and queries from the Sales floor regarding prospect distribution issues or discrepancies
• Contribute to the design and implementation of Sales Operations procedures aimed at enhancing future prospect distribution strategies
• Work in Excel and pull reports SQL

Who you are

• Bachelor's degree required
• Availability to work on Sundays as part of your weekly schedule required
• Detail-oriented and process-focused with the ability to replicate them efficiently
• Ability to stay highly organized with an emphasis on accuracy and timeliness
• Empathy towards Sales representatives and Sales leaders, with a knack for solving problems and answering questions
• Excellent communication skills. Ability to effectively and professionally communicate with all levels of the sales teams through email, slack, zoom or phone calls
• Intermediate proficiency in Microsoft Excel / Google Sheets (such as running macros)
• Demonstrated ability to adapt to and drive process improvements effectively

We value diversity

We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.

Compensation & Benefits

• The salary band for this position ranges$44,000 - $60,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living.
• This position will be eligible for a competitive year end performance bonus & equity package.
• Full medical, dental, vision package to fit your needs
• Flexible vacation policy; work hard and take time when you need it
• Pet discount plans & retirement plan with company match (401K)
• The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world

LI-Remote