We are seeking a highly organized and proactive Supervisor to oversee daily operations in a dynamic logistics environment. This role involves supervising Longshoremen and Dispatch Office staff, ensuring safety compliance, supporting administrative functions, and maintaining strong customer relationships. The ideal candidate will be a hands-on leader with excellent communication and multitasking skills.
Key Responsibilities :
Supervision & Operations
- Oversee and coordinate the activities of Longshoremen to ensure efficient line handling and adherence to operational standards.
- Supervise the Dispatcher Office to ensure timely and accurate communication and scheduling.
- Monitor workflow and resolve operational issues as they arise.
Safety & Compliance
Enforce and maintain workplace safety standards in accordance with company policies and regulatory requirements.Conduct regular safety meetings and inspections; report and address any safety concerns promptly.Customer Relations
Serve as a point of contact for customers; address inquiries, resolve issues, and ensure a high level of service.Participate in customer meetings to discuss service performance and operational updates.Administrative Support
Assist with billing processes, including reviewing invoices and supporting documentation.Support payroll processing by collecting and verifying timekeeping records and coordinating with HR / payroll departments.Qualifications :
Prior experience in logistics, port operations, or a related field preferred.Proven leadership and supervisory experience.Strong understanding of safety regulations and compliance standards.Excellent communication, organizational, and problem-solving skills.Proficiency in Microsoft Office Suite and basic office systems.Ability to work independently and manage multiple priorities.