Help Desk Manager average salary in the USA, 2024

The IT Help Desk Manager manages the IT Help Desk staff and operations of the Bank's technical help desk. Trains the team on the help desk systems and tools to identify, document, track and resolve reported problems. Identify and gather key metrics to analyze the help desk performance and identify p...

Please email your resume to Service Desk Agent is the first point of contact for the users who call our IT Service Desk.While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge ba....

Genesis10 is seeking a Help Desk Analyst 3 for a 3-month on-site contract position with a leading client located in Columbus, OH. Previous experience in State Government IT help desk or similar field is preferred. Prepared desktops, laptops, monitors, and other IT accessories for end users. Staffing...

STS is committed to providing career opportunity and growth to all associates without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or disability. Positive attitude and ability to multi-task/self-manage workload while adapting to changing pr...

The Industrial Product Support Specialist will primarily provide in-depth technical support for the Industrial Business Area products to the North American and Canadian Industrial Sales and Service Channels, including direct and distribution channels, as well as Registered OEMs. Technical Support ac...

Support Technician, Desktop Support, Technician, Technology, Education, Support. ...

Our Opening and Your Responsibilities METTLER TOLEDO is hiring a Technical Application Support Specialist for our Laboratory product line in the Columbus, Ohio area who will provide technical and application support for a specific discipline of the Laboratory group: Weighing and Analytical Instru...

As an IT Specialist II, youll support numerous teams within the company, ensuring peak productivity and working to efficiently resolve the wide variety of IT challenges our employees encounter on a daily basis. Root is looking for a knowledgeable Information Technology Specialist to join our critica...

We are seeking a skilled and customer service-oriented IT Support Specialist to join our client's technical support team on the 2nd shift from 11am to 8pm. IT Support Specialist (2nd Shift). IT support role, preferably in a corporate environment. Experience with network administration, Active Direct...

IT Support Technician for the 2024 - '25 school year. The Madison-Plains Local School District (MPLSD) desires to employ an individual licensed in the state of Ohio to serve as an IT support technician. MP IT Support Technician Vacancy Posting. Must be well organized, have good oral and written comm...

Connection Services has a fantastic opportunity for an IT Support Specialist in the Denver, CO area. The opportunity is contract to hire with excellent benefits provided including tuition reimbursement, etc. Under general supervision, this position performs a variety of systems and support tasks, th...

Provide technical leadership and support for PC Refresh technicians, including scheduling and monitoring PC Refreshes tickets. It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM...

Complete service requests, respond to pages, and provide onsite AV Support. ...

In addition to their day to day support activities the selected candidate will assist the team in identifying areas of improvement when it comes to issue resolution processes, documentation, among other areas to assure the team continues to provide efficient, effective, and best of class support to ...

Summary of the Help Desk Specialist:. Key Responsibilities of the Help Desk Specialist:. Requirements of the Help Desk Specialist:. Provide desktop/laptop, mobile device, and application support to end-users. ...

OCU-Technical-Mechanical Engineering Technical Support Specialist-2nd Shift. We are looking for a talented Mechanical Engineering Technical Support Specialist to join our team for our location in Seymour, IN. Supports technicians and engineers as required. Supports technicians and engineers as requi...

I understand that if hired, my employment with the company will be for an indefinite duration and will be terminable at will; just as I am free to resign at any time, Expedient reserves the right to terminate my employment at any time, with or without cause, and with or without notice. Monitor the o...

Under the direction of the NEOnet Executive Director, the Desktop Support Specialist is responsible for the delivery of technical support services to educational entities associated with the NEOnet consortium. Provides technical support and assistance as needed to fellow computer repair technicians....

Team Member Title: IT Support Specialist at LC Home Office. From implementers and developers to data analysts and support specialists, this team collaborates with many others to create solutions, processes and applications that impact team members, residents, guests, and clients. Previous profession...

I understand that if hired, my employment with the company will be for an indefinite duration and will be terminable at will; just as I am free to resign at any time, Expedient reserves the right to terminate my employment at any time, with or without cause, and with or without notice. Monitor the o...

Position Title: Senior Help Desk Technician. Our vision is to provide exceptional IT support and network security to SMBs throughout the Eastern United States. Our proven reputation for comprehensive network security and extraordinary help desk support has been built through years of dedication. Pro...

Help Desk Production Support Columbus OH As a Technology Support II team member, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolvi...

Coordinates the support and execution of more complex tier two support in problem recognition, research, isolation and resolution. Experienced with Windows Operating Systems support, commonly used business productivity applications, active directory administration, and desktop security applications....

Your day-to-day : Provide technical support for installation and troubleshooting Rapid problem-solving for solutions while working with customer Create accurate work orders with exceptional detail Qualify if issue is warranty or non-warranty Communicate calmly, confidently, and positively with custo...

RESPONSIBILITIES OF THE HELP DESK TECHNICIAN:. In coordination with the IT Service Desk, provide support for other common workplace technologies, such as desk phones, soft-phones, headsets, printers and multi-function devices. ABOUT THE COMPANY & HELP DESK TECHNICIAN:. EXPERIENCE PREFERRED FOR THE H...