JOB DESCRIPTION :
Ensures that slot machines are kept in good, working order and meet all requirements set out for fair and legal operation.
Assists guests as needed and responds to all requests for assistance from guests and Management.
RESPONSIBILITIES :
- Provide excellent Guest Service to guests, internal and external through active guest engagement and positive attitude.
- Replaces parts, paper and cleans machines as needed.
- Repairs equipment used in slot department.
- Ensures all machines meet regulatory standards.
- Removes machines from floor as necessary (machines weigh approx. 150 pounds to 200 pounds and are moved with the aid of a dolly).
- Maintains an orderly workshop environment.
- Maintains documentation of parts used in repairing slot machines.
- Safeguards all casino assets.
- Assists in the development of policies and training procedures.
- Due to the dynamic Casino Environment from time to time, we require employees to be flexible and assume other responsibilities assigned by management.
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