Business strategist Jobs in Usa

Job Description

Job Description

At Stitch, we’re building something extraordinary. As a fast-growing team of passionate marketing technologists, architects, and strategists, we bring together our diverse backgrounds and experiences to work towards one common goal : make marketers’ lives easier with Braze.

Customer engagement is becoming increasingly complex, but with the right technology, processes, and strategies in place, marketers can achieve great things. We're motivated to be drivers of what the future of martech looks like by building solutions that work.

We’re all in on Braze as the leading customer engagement platform and the cornerstone of the modern martech stack. As an Orbit-level certified Braze partner (the highest level of partnership), we work alongside marketers from some of the world’s most beloved brands to stitch together innovative solutions, better processes, and smarter strategies that make marketing magic happen in Braze.

About This Role

The Business Strategist role at Stitch is a unique hybrid of a Technical Business Analyst combined with a Program Manager. You’ll advise our clients on campaign program strategy, platform migration, and implementation strategy. You’ll be consulting alongside other Stitchers on our Delivery team, including Solution Architects, Email Developers, and Marketing Strategists, to deliver top-tier marketing solutions centered around Braze for our clients.

You'll play a crucial role in defining project scope by gathering and documenting business, functional, and technical requirements; and aligning client objectives with system features and functions. You’ll use your deep understanding of marketing technology to help drive the expansion of our relationships with clients and help others solve project challenges when they arise.

What You’ll Do

• Collaborate with Solution Architects, Marketing Strategists, and Technical Producers at Stitch to deliver projects and programs for clients centered around Braze and their integration partners
• Be the primary point of contact for our clients and fellow Stitchers for project management activities
• Utilize your consulting expertise to step into new or existing accounts with confidence to drive work forward through a strong understanding of the work required
• Delve into the details of your projects to develop a deep understanding of the challenges our clients face and work to help create solutions
• Intentionally create and build relationships with clients at multiple levels of the business, Stitch partners, and internal Stitch team members through regular communication and by consistently adding value
• Consistently work with your clients to find new work streams within the business and find new areas to make an impact to expand our existing business with each client
• Actively delegate tasks and organize workstreams across project teams
• Utilize Stitch’s internal project management tool, Click-Up, to organize the project team’s tasks and ensure maintenance of the client’s project management tools as well.
• Prompt project team members to create clear documentation of solutions
• Schedule all meetings, project syncs, and on-site meetings for the duration of the project
• Confidently communicate with all Stitch project team members and on all levels of the client team, including executives, IT, and Marketing, to ensure we’re adhering to our project timelines
• Proactively manage the project budget and ensure we have the appropriate timeline and project team members to deliver a successful solution to our client
• Enrich working relationships by completing commitments within the required timeframes and bringing additional insights and recommendations to every scenario
• Effectively manage your time to achieve quarterly billable hour targets
• Stay informed about the latest advancements in Braze and its technology integration partners, as well as other relevant technologies in the marketing technology space by earning and maintaining a minimum of 3 Braze certifications, including the Braze Marketer certification
• Occasionally travel, up to 20%, to client sites to actively participate in strategic discussions with a high level of engagement
• Perform additional duties as assigned and needed

What Does Success Look Like In This Role?

Requirements

Benefits